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The way passengers are treated by the railways is an absolute joke and in my opinion some of the defences of that system on here is emblematic of how detached the passengers are from the people who run the railways. The passengers are all too often treated like criminals for things that in other...

I'm not really saying they did anything wrong. I was more asking about the situation with buying on the app. I did buy a ticket and realistically I don't believe they truly wanted me to go to their desk just to buy a ticket as I've alluded to already. My general negative comments about Northern...

I won't link to the PDF but if you find it on their site (search transpennine common sense policy) it says "If you can’t pay the fare on the spot, a member of staff will give you an Unpaid Fare Notice. This is not a penalty or a fine" and they generally talk about when it's a genuine mistake...

Absolutely yeh. I've since realised how they enforce it is via the QR code. I guess once scanned it becomes inactive. They were so hell bent on sending me to the desk though that I don't think it crossed their minds. I think I said why do I need to go to the desk when this is a valid ticket...

I'd decided I needed to set up a reminder of expiry whenever I renew but wasn't aware of that Commuter Club, cheers for the pointer. Perhaps, but had I bought it 10 minutes earlier it'd have been perfectly valid? I'm not actually sure how they enforce single use of Trainline tickets. In terms...

I wanted to get people's thoughts on something that happened to me recently. I got off the train at Manchester Piccadilly and proceeded to go past the Northern ticket guards (I travelled on Transpennine) as usual with my season ticket out but the lady pulled me back and highlighted it expired...