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    TFW guard told me that I can't use a railcard on the train

    Yes, I'll do that. Looking on this forum it seems I am not alone. Another 2 users have been told the same thing by TFW..what on earth is going on. I'll be sure to write a full complaint
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    TFW guard told me that I can't use a railcard on the train

    Exactly what I thought, how on earth are those guards trained to not know this?
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    TFW guard told me that I can't use a railcard on the train

    Seems like this also happened to another user. https://www.railforums.co.uk/threads/ticket-inspector-wouldnt-let-me-use-railcard-on-train.186874/#post-4121930
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    Ticket inspector wouldn't let me use railcard on train

    Hi there, this happened to me yesterday and the guard told me the exact same thing. Did you make a complaint?
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    TFW guard told me that I can't use a railcard on the train

    I was travelling from a station without any ticket machines or booths. No way to buy a ticket without using your phone
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    TFW guard told me that I can't use a railcard on the train

    I've been a long time lurker on these forums, however never made an account as I never had any issues, until now. Yesterday I was taking the train from a non ticketed station using TFW going to Pontypridd. I usually make this trip once a week or so and I usually buy my ticket online and use...

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