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  1. C

    Euro Star query

    Hi, I have booked tickets on the Eurostar in July to Brussels Midi / Zuid but realise I should have booked tickets to Brussels Midi/Zuid any Belgian station ticket. Do you know whether I'd be able to change the tickets? I understand that Eurostar do not allow changes to the destination but as...
  2. C

    Penalty Refund Not Received

    Hello, I appealed a penalty fare (had forgotten my Railcard) and, after several weeks, received a letter saying my appeal had been approved and a refund authorised. Apparently Transferwise will email me with instructions on how to obtain the refund. Two weeks later and I have not heard a...

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