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  1. S

    Issued a travel incident report - Although had a promise to pay (Northern rail)

    Hi, My station has a lot of visitors. But is really small and run down. Still one train per hour. There is literally no more signs. i can promise you that. Also interestingly. The next station along the line. Doesn't have a ticket box. And doesn't even have a ticket machine !
  2. S

    Issued a travel incident report - Although had a promise to pay (Northern rail)

    This was after being spoken to by the agents. I took the quickest route left > to work.
  3. S

    Issued a travel incident report - Although had a promise to pay (Northern rail)

    This sign is only on one platform. There is literally 0 signs about the new obtain a ptp or valid ticket. On the other platform. The amount of people I see travelling everyday without a ticket or ptp is mind boggling.
  4. S

    Issued a travel incident report - Although had a promise to pay (Northern rail)

    I am at fault for swearing. I shouldn't of swore. I was upset at being detained, for feeling like i had done nothing wrong but follow policy. I can't think of anything that might of given the agents suspicion. Besides they are rude to literally everyone young and old. (Its the same group of 6...
  5. S

    Issued a travel incident report - Although had a promise to pay (Northern rail)

    Hi thanks for your comment and i have read it. However i believe that common sense dictates - "Maybe - but my thinking is that the argument should be put to the company long before then. As they say it's a ticket that allows you to board and pay at the destination, how can they seriously argue...
  6. S

    Issued a travel incident report - Although had a promise to pay (Northern rail)

    Also used this as the reason for the fine. The agent said - "Bylaw 18 states that you must have a ticket if there is a open ticket office" To which i replied i obtained a promise to pay. I have a ticket right there. If this is the case, why are they even issuing promise to pay tickets?
  7. S

    Issued a travel incident report - Although had a promise to pay (Northern rail)

    Hi, Thanks for all your responses you have been really helpful. The officers were blocking the path Directly of the train. So there was no chance to even walk towards the ticket office. I recorded the incident, because i have been told by multiple people about the conduct of the agents. And...
  8. S

    Issued a travel incident report - Although had a promise to pay (Northern rail)

    Thank you ! I find it hard to articulate what i mean. Will defiantly screenshot this.
  9. S

    Issued a travel incident report - Although had a promise to pay (Northern rail)

    Something else to add that may be important i should of said from the start - This may count against me. This did not result in me paying for a ticket. As i was over the 30 minutes late. And very upset. I should of gone right > to the ticket office. But i went Left, the quickest route to...
  10. S

    Issued a travel incident report - Although had a promise to pay (Northern rail)

    I did not refuse to pay for a ticket. I approached the Agents with my promise to pay and cash in hand. (Provable by video) I refused to pay the penalty fare fix notice of £20. And explained i was more than willing to pay for a ticket.
  11. S

    Issued a travel incident report - Although had a promise to pay (Northern rail)

    Thank you for you're detailed reply. This has cleared a lot up. And will help going forward. I will accept i am not without fault in this situation.
  12. S

    Issued a travel incident report - Although had a promise to pay (Northern rail)

    My personal details taken and issued a Travel Incident Report. Upon giving my details, the agent advised "Oh i think i've dealt with you before" Which is completely untrue. And i think the following proves this was a lie. To attempt to justify the fine. He followed up by spelling my name...
  13. S

    Issued a travel incident report - Although had a promise to pay (Northern rail)

    Also, in regards to fining me for swearing. Are they allowed to do that? I didn't swear at them I.E i didnt say "You are a ****ing joke" I said "This is a ****ing joke" In a flat tone.
  14. S

    Issued a travel incident report - Although had a promise to pay (Northern rail)

    That is a good point. I think i can possibly use it to show, that i had fair cause to deny the penalty fine. And was then provoked and pushed into another fine. When they realised they couldn't get me for the promise to pay possibly? Do they get comission for this.
  15. S

    Issued a travel incident report - Although had a promise to pay (Northern rail)

    Hi, Yes it was available. However there were people buying tickets, which can be proven via CCTV. And also the picture of it saying "You either need to obtain a ticket or a promise to pay" There is no where it says i must purchase a ticket if the office is open. From all posters it would seem...
  16. S

    Issued a travel incident report - Although had a promise to pay (Northern rail)

    Hi, So on the platform that goes to Manchester picadily. There is no sign advising about needing to buy a ticket before you travel. On the other platform. That goes to Chester. There is a sign that says - "You either need to purchase a ticket, or obtain a promise to pay before travel or could...
  17. S

    Issued a travel incident report - Although had a promise to pay (Northern rail)

    Correct, Open ticket office. One vendor inside. And people purchasing tickets. I arrived to the platofmr at 8:42. Meaning i only had two minutes to spare. And literally seconds after obtaining this promise to pay. The train pulled up. Which is something i can prove once i obtain the CCTV through...
  18. S

    Issued a travel incident report - Although had a promise to pay (Northern rail)

    You are correct there was one person within the ticket office. However I arrived late, and people were already paying. It was either Get The promise. Or wait a hour. I tried explaining to the staff, that if it was the case of the metro. I could easily of just waited until the next metro came. As...
  19. S

    Issued a travel incident report - Although had a promise to pay (Northern rail)

    Thank you for you're support. I have heard a lot of complaints about the revenue protection agents over stepping their mark. And hope northern will be taken of the trains soon. So we don't have to deal with these people !

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