Search results

Hi, Could somebody advise how renewal of residential travel rate season tickets works please? Do I need to fill in form 1601 and wait 15 days again or can I just go to the ticket office and ask for a renewal of my season? Thanks.

Thanks and it's a station issued one for the purpose of avoiding doubt! It expires in March so no doubt worth the fee for now. :)

I've been a bit of an idiot and ended up forgetting my railcard was in my trouser pocket before putting them in the washing machine. It's still in tact largely but it's peeling at the edges. How would I go about getting a replacement and how much would it cost? Thanks.

I wouldn't want to give up the up to 6 trains a day from Ashford though. At least on my planned trip, I'll be able to board at Ashford on the 07:28 to Brussels. Just the return that's more tricky. I would rather see the "shuttle" as an Ebbsfleet to Lille service running perhaps hourly or...

Okay then. Just had a twitter exchange with Southeastern and Eurostar: So no special deals for me then!

Thanks for your replies. I'll certainly contact Eurostar and Southeastern to see if it's still the case!

Hi, I've just booked a few nights in Germany by Eurostar and ICE with the DB London Spezial. The good news is that Eurostar 9110 calls at Ashford on the way out but 9141 on the Saturday does not and we'll need to alight at Ebbsfleet instead on the way back. With my 16-25 railcard I...

I agree with everybody else. Southeastern's offers have been poor in comparison with other operators, especially of late. Add to this the fact that there are no day rover tickets in Kent and it paints a dismal picture compared to plenty of other franchises, say for example London Midland (also...

Not to worry. The first ticket (Kings Norton to Blackpool South) is your main travel ticket for the journey (no doubt routed "VWC & CONNECTNS"). The other one (Birmingham New Street to Preston) is a seat reservation. In other words the only train in the itinerary that you must board and have...

Great. Thanks! :)

Hi, I know that if you buy tickets from a ticket office you need to show your railcard, even if purchasing in advance. My grandparents (both have Senior railcards) are heading across to Germany on Saturday but will be travelling to St Pancras first. They'd rather buy the tickets tomorrow than...

Well, well. I got an email today: I'll be keeping that with me everywhere I go! Needless to say, I'm very happy with the response and glad that it's finally been clarified. :D

I found a fascinating FOI request to East Coast. Their response gives clear procedures for how to calculate excess fares in all circumstances including, most importantly for my case, change of route excesses on page 2. Here's the document (links directly to the PDF)...

The funny thing is that I've never had a difficulty in getting a change of route excess for the whole ticket. It's just that every Southeastern guard I've spoken to has automatically tried to charge me the full amount even when I've said I only wanted to change one leg. This was proven by the...

Having had a couple of cases where a Southeastern guard has asked for the full difference in price between two routes (although to be fair, on one occasion this was a trivial amount anyway), I was interested to see what the official view from Southeastern is. I sent the following: Today...

A Cambridge to Manchester Not Via London Anytime Day Single is priced at £45.20 with the 16-25 discount. As soil pointed out a couple of routes, I've looked up the currently going fares for them: Via Doncaster Cambridge 13:00 Peterborough 13:50 Peterborough 14:15 Doncaster 15:08 Doncaster...

I thought as much! We got all of the tickets apart from the excess from Ashford today. The clerk recommended the "London Not Und" ticket and an excess from a guard on the day which is what I will try to do. Still it shouldn't be a problem and if we do get charged 20p per ticket instead of 10p...

Well it's good to know. The trouble is that you get a mixture of Southern and Southeastern guards on the Tonbridge - Redhill line.

Sorry for the late reply but thanks for the advice. I'm going to try Ashford ticket office on Tuesday afternoon. That means I'll have four opportunities to get an excess. I'm sure somebody will sell one!

Thanks for these very helpful suggestions. I think I'd rather opt for the second choice because of the flexibility of route. :) In my case above the ticket I want to excess to is cheaper than the ticket held. I'm aware that tickets are automatically valid via cheaper routes, but I don't too...