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    Is this cheating the system?

    Vauxhall - Waterloo or Waterloo East - Charing Cross are cheaper ;)
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    Is this cheating the system?

    I always thought staff only had to present their PRIV Card for 2 for 1s, or is that just for London?
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    Wigan playing at Wembley: no late enough train back for Wigan fans

    Dunno where they got £35 from either...It's £9.60 for a coach at the weekend...or a massive 36p each Return for the average 53 seater.
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    Table and Four Seats to Yourself

    In days of yore, the charge for exclusive use of a compartment (remember those?) was six times the Standard or First Class Single for the journey being made. It should be noted, however, that The Manual (admittedly not a passenger facing document yet) states that you now can't make a...
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    Chiltern Mainline problems 9/5/13

    Biggest queue I can recall in recent years was a train at every signal from ME10 back to Sudbury Hill...
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    Chiltern failure to tell passengers which platform.

    Just to go back to the beginning again, remember the situation the OP originally described arose because the 2245 and 2248 departures from Marylebone were on the same platform (the 2242, it transpires, was on platform 3). The night turn dispatcher has no way of controlling the departure...
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    Chiltern failure to tell passengers which platform.

    The official contact details for Chiltern Customer Services are: Post: Customer Services, Chiltern Railways, Banbury ICC, Merton Street, BANBURY, OX16 4RN Tel: 08456 005 165 Fax: (01926) 729 914 Online: www.chilternrailways.co.uk/help There's no published e-mail address for them.
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    Chiltern failure to tell passengers which platform.

    Having seen how close to the platform edge people walk, or even ride a bike, I'm quite frankly amazed that there aren't daily occurrences of drivers making emergency brake applications part way into the station. Bonus points for cyclists with their lights on in the platform area. (Hint...
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    Chiltern failure to tell passengers which platform.

    That has been done at Marylebone where there's been a tight turnaround, or if the inbound working is an ECS move, but they try to avoid it due to the relatively narrow platforms and conflicting passenger flows.
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    Chiltern failure to tell passengers which platform.

    The CIS at Marylebone does have the facility to keep the trains on the platform monitors for a minute after they've been taken off the main departure board...but it can only be done manually in the current version of the software, as most of the time you'd only use the facility for trains at the...
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    Chiltern failure to tell passengers which platform.

    Kings Cross, like various other stations that have been mentioned, has separate "a" and "b" sections for the platforms in the "Suburban" trainshed (Platforms 9 to 11), with separate feeds for their monitors...However, I don't recall seeing two trains advertised on the same platform at the same...
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    Chiltern failure to tell passengers which platform.

    There's a big difference between Marylebone, which has six platforms and a two track approach, and Euston, which has eighteen platforms and a six track approach! They do try to post trains as early as possible, but where there are multiple trains in a platform, or they need to split/join on...
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    dubious use of booked assists???

    The 10:39 would be delayed (and chances are the 10:38 would be as well if single staffed), and it'd get attributed accordingly (Code RC I believe).
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    Chiltern failure to tell passengers which platform.

    The issue was that all three trains were apparently on Platform 1, not that they were departing 3 minutes apart. This week's base plan has the 22:42 and 22:48 on Platform 1 and the 22:45 and 23:07 on Platform 2, so there must have been a swap (or several) going on last night. --- old post...
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    dubious use of booked assists???

    The booking form is linked from the Disabled Persons Railcard website.
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    dubious use of booked assists???

    JNC is "Journeycare", part of Virgin Trains IIRC, who handle assistance bookings for a number of TOCs. That seems a retrograde step to me...APRS recorded the Retail Service ID(s) (useless to most people!) and reservation(s) separately from any comments.
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    Drinking water on trains with alcohol licence

    Depends on the train. Certainly the tanks on a buffet vehicle should be filled with drinking water!
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    New ticket design

    The reservation is made through CRS/NRS/RJIS in the usual manner, and the clerk just fills out all of the details on the card by hand instead of running it off on APTIS and filling in the coach and seat number(s). Think they were mostly used by travel agents.
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    New ticket design

    They were still used right up until APTIS was withdrawn in March 2007, Upminster having the last machine. You could (and indeed can) also get books for doing completely hand-written reservations, allowing for up to four seats on each leaf. Used where a passenger requests a reservation without...

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