Was anyone on this train last Sunday?
Ran fine and on time to Wolverhampton, sat there for around 15 mins as is usual if its on time, however it then ran back to Stafford! No announcement! (in coach C anyway) Then told it was running straight to Euston! All Sandwell and Dudley and Birmingham passengers to get of and get a Cross Country train in 40 minutes! Shocking customer service from Virgin, at least 50 passengers affected,staff at Stafford had no idea why it happened.
Ran fine and on time to Wolverhampton, sat there for around 15 mins as is usual if its on time, however it then ran back to Stafford! No announcement! (in coach C anyway) Then told it was running straight to Euston! All Sandwell and Dudley and Birmingham passengers to get of and get a Cross Country train in 40 minutes! Shocking customer service from Virgin, at least 50 passengers affected,staff at Stafford had no idea why it happened.
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