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26-30 railcard expired day early

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windswept

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2 Jun 2014
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I bought my 26-30 railcard on 18th Oct. 2019, so today (17th Oct. 2020) is the last day of validity. In the app however it is showing as Valid Until: 17 Oct 20 Card status: EXPIRED

The FAQs on the 26-30 railcard website confirm that it should be valid to use on the date of expiry, so this is presumably a bug in the app - has anyone else known this to happen?

Fortunately I'm not travelling today, or I could have had a nasty surprise when trying to show my ticket to revenue protection, given that the terms & conditions for digital railcards can be summarised as "if there's a technical issue, it's your problem"
 
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Ianno87

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Mine did that too. I was advised to use it anyway, and write in if I encountered any problems.
 

gray1404

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I had the same problem with a physical railcard, expiry date was a day early. They added the additional day and sent another. Ended up being an additional week as they added days to allow for post time.
 

robbeech

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I assume that after you've been advised to "use it anyway" then they'd happily pay your legal costs and associated penalties when you're prosecuted by an RPI with a box to tick?
 

Fawkes Cat

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Is this a leap year issue? I.e. the programming expires the cards after 365 days rather than after one year. If so, then the problem should go away after 1 March 2021 but (unless there’s a fix to the code) re-emerge when cards are issued covering 29 February 2024,
 

island

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Is this a leap year issue? I.e. the programming expires the cards after 365 days rather than after one year. If so, then the problem should go away after 1 March 2021 but (unless there’s a fix to the code) re-emerge when cards are issued covering 29 February 2024,
Could be that or could be a date storage format issue.

Some programming languages store dates and times in one combined format called datetime. If you store just the date 17-OCT-20 in the field it will store it as 2020-10-17 00:00:00. If you then compare “current datetime” to the stored datetime on that expiry date, the current datetime will be later and the check will come back as expired (incorrectly of course).

I had it happen on my last day in a job where I came on my final day and my login had already been disabled.
 

Hadders

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It would be best if the expiry date and time was set to 04:29 on the day after the expiry date to avoid any potential issues.
 
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