G0ORC
Member
- Joined
- 23 Oct 2013
- Messages
- 227
After a long time away from some of my old haunts I decided to do a little tour around Anglia yesterday.
I was very surprised to hear, on the 1100 Norwich - Liverpool Street, the senior conductor attributing some of the accrued 8 minutes delay to "passengers leaving doors unattended and failing to close doors at Stowmarket".
I wasn't actually sure what that meant (the "unattended" bit) and then I noticed that a recurring theme across all of my travel on slam-door stock yesterday was the same. Station and on-board announcements, on-board sineage all emphasise the need for passengers to close doors and windows when getting on and off trains.
This made me think.
1) So I'm vigilant and I close my door, trapping someone else's hand in it. Who is responsible?
2) Norwich and Ipswich excepted, all manned stations seemed to have no where near enough staff to deal with this issue of leaving doors open on a long (8 vehicle?) rake. All four trains I travelled on incurred significant station overtime at Stowmarket, Diss, Manningtree and Colchester for this very reason.
3) I rather took exception to the guard, pleasant though he was, blaming the punters for delays which are the responsibility of the TOC concerned. Closing doors is not a passenger responsibility nor should they be "blamed" for a failure to do so.
I went home on the 1955 St. Pancras - Leeds, an HST. I didn't notice EMT making too much, or even anything, of the "leaving doors open" thing.
Is it just AGA having this problem, or is too few staff and too tight station dwell times an issue for them.
Thoughts?
I was very surprised to hear, on the 1100 Norwich - Liverpool Street, the senior conductor attributing some of the accrued 8 minutes delay to "passengers leaving doors unattended and failing to close doors at Stowmarket".
I wasn't actually sure what that meant (the "unattended" bit) and then I noticed that a recurring theme across all of my travel on slam-door stock yesterday was the same. Station and on-board announcements, on-board sineage all emphasise the need for passengers to close doors and windows when getting on and off trains.
This made me think.
1) So I'm vigilant and I close my door, trapping someone else's hand in it. Who is responsible?
2) Norwich and Ipswich excepted, all manned stations seemed to have no where near enough staff to deal with this issue of leaving doors open on a long (8 vehicle?) rake. All four trains I travelled on incurred significant station overtime at Stowmarket, Diss, Manningtree and Colchester for this very reason.
3) I rather took exception to the guard, pleasant though he was, blaming the punters for delays which are the responsibility of the TOC concerned. Closing doors is not a passenger responsibility nor should they be "blamed" for a failure to do so.
I went home on the 1955 St. Pancras - Leeds, an HST. I didn't notice EMT making too much, or even anything, of the "leaving doors open" thing.
Is it just AGA having this problem, or is too few staff and too tight station dwell times an issue for them.
Thoughts?
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