D1009
Established Member
At the moment that's absolutely true - a tight connection is a cause of immense stress on the UK's railways because few if any passengers trust the TOC to get them to their intermediate connecting point on time. This is something that would have to change in order to provide the convenient connections envisaged.
And it's not exactly rocket science. One of my regular journeys in Switzerland involves three changes of train, including a couple of connections of under 5 minutes, yet I am perfectly happy to make that journey and am completely relaxed at every stage because I know for certain that I will not miss any of the connections (and, just as important, that there will be plenty of free seats on each train).
That is not always the case, I visit the Alpine region regularly over Christmas. Last year I decided to travel over the Oberalp pass from Brig to Chur. Not wishing to pay the supplememt for the Glacier Express, I decided to use the local services connecting at Andermatt and Disentis. Because of an OHL problem between Visp and Brig, the connection at Andermatt was missed. Because the Glacier Express was scheduled between my train and the next one, the reactionary delay affected the next section of the journey, so the connection at Disentis was also missed. I ended up 2 hours late at my destination, with not a hint of an offer of compensation. There is no such thing as a guaranteed connection anywhere in the world.