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Add a contactless card

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miami

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3 Oct 2015
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Trying to add my amex contactless card on the TFL website to see how much they're overcharging me when I use it.

I keep getting

Error.

We're sorry, but we are unable to process your request at the moment. We apologise for any inconvenience this may cause. Please try again later.

This has been the case for about a week. Is it a known issue?
 
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MikeWh

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Not as far as I know. I added a new card a week ago without problems.
--- old post above --- --- new post below ---
Trying to add my amex contactless card on the TFL website to see how much they're overcharging me when I use it.

If you can quote rough journey details and overall charge I'll see if I can work out what, if anything, has gone wrong. Give as much detail as possible.
 

Tetchytyke

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12 Sep 2013
Messages
13,305
Location
Isle of Man
I had issues with it for ages, turned out Halifax had screwed up my address and so the TfL address and the Halifax card address didn't match. Check them?
 

rebmcr

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15 Nov 2011
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St Neots
I had issues with it for ages, turned out Halifax had screwed up my address and so the TfL address and the Halifax card address didn't match. Check them?

Halifax were a nightmare when I moved. They require a paper form to be sent by post, every single other organisation I was able to update online!
 

Busaholic

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7 Jun 2014
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14,088
Halifax were a nightmare when I moved. They require a paper form to be sent by post, every single other organisation I was able to update online!

When I was a will executor I found Halifax merely a nightmare to deal with, whereas I would reserve a special place in Hell for Santander.<(
 
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