• Our booking engine at tickets.railforums.co.uk (powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Advance tickets when train departs ahead of schedule

Status
Not open for further replies.

Par

Member
Joined
26 Aug 2009
Messages
233
On Tuesday I travelled on the 19.24 XC service from Liskeard towards Penzance, which departed 8 early at 19.16. Now I was travelling on an Off-Peak Day Return so it didn't affect me , but I got thinking, what would the situation be if forced to attempt travel on the next GWR service on an Advance ticket because I wasn't at the station on time?

I'm not even certain that "Advances" are available for that journey, but they surely are from Plymouth, from where the train departed similarly 8 minutes early?

Incidentally the service departed Truro 15 early!
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

LexyBoy

Established Member
Joined
23 Jan 2009
Messages
4,478
Location
North of the rivers
You'd be told that you should arrive in plenty of time to catch your train in case it's late!

Not really :) It should be easy enough for the TM to check and I'm sure they would allow you to travel. Technically I think you should still travel with XC (if possible). And claim Delay Repay of course!
 

Bletchleyite

Veteran Member
Joined
20 Oct 2014
Messages
98,337
Location
"Marston Vale mafia"
*8* early? *15* early?

Assuming it was not retimed due to engineering, that needs reporting and investigation for possible disciplinary action against whoever was responsible for such a thing.

A minute here or there is understandable, that is not.
 
Last edited:

MikeWh

Established Member
Associate Staff
Senior Fares Advisor
Joined
15 Jun 2010
Messages
7,889
Location
Crayford
*8* early? *15* early?

Assuming it was not retimed due to engineering, that needs reporting and investigation for possible disciplinary action against whoever was responsible for such a thing.

A minute here or there is understandable, that is not.

Looking at RTT the preceeding GWR service to Penzance was running 20 odd minutes late and departed Plymouth at the time the XC service should have. I wonder therefore if the XC service was directed to run early to fill the gap?
 

Bletchleyite

Veteran Member
Joined
20 Oct 2014
Messages
98,337
Location
"Marston Vale mafia"
Looking at RTT the preceeding GWR service to Penzance was running 20 odd minutes late and departed Plymouth at the time the XC service should have. I wonder therefore if the XC service was directed to run early to fill the gap?

That might be a sensible piece of regulation, but not if passengers were not informed on ticket validity being cross-accepted etc.
 

Merseysider

Established Member
Fares Advisor
Joined
22 Jan 2014
Messages
5,411
Location
Birmingham
Looking at RTT the preceeding GWR service to Penzance was running 20 odd minutes late and departed Plymouth at the time the XC service should have. I wonder therefore if the XC service was directed to run early to fill the gap?
Unfortunately for them, that GWR service arrived PNZ 103 late... :lol:

Being able to leave 15E just shows how much faster XC services could be if they didn't need so much timetable padding
 

ainsworth74

Forum Staff
Staff Member
Global Moderator
Joined
16 Nov 2009
Messages
27,798
Location
Redcar
Being able to leave 15E just shows how much faster XC services could be if they didn't need so much timetable padding

You could easily knock thirty minutes off many XC schedules but the impact on the reliability of the service would be huge. It is a shame all in all :(
 

Par

Member
Joined
26 Aug 2009
Messages
233
That might be a sensible piece of regulation, but not if passengers were not informed on ticket validity being cross-accepted etc.

There was certainly no announcement at Liskeard about cross-acceptance of tickets, just an announcement that the GWR was expected at 19.25, and therefore the 19.24 XC would be next departure towards Penzance. The PID showed the XC to be "on time" so when it rolled in at 19.14, I was very surprised, but boarded nonetheless.

If a ticket holder with an Advance Liskeard - Penzance had arrived at 19.17, they would have found their booked train already departed. In this scenario then you would like to think that the TM on the late running GWR, would apply common sense and allow the ticket holder to travel on that service although clearly it wouldn't be strictly speaking "valid".

Going off-piste, any benefit from the 15 early departure from Truro was subsequently lost due to the flooding near Redruth meaning a missed connection at St Erth for St Ives.

To be fair to XC though the have already agreed to my Delay Repay request, with payment by BACS, which I think is a new [in my case welcome] development (a claim last month with them was paid by way of a cheque).
 

Richard_B

Member
Joined
13 Apr 2016
Messages
169
In this case as both trains where going to the same destination - and presumably stopping at the same places, there isn't really a problem imo. If it was going northbound from there though that would be a different matter entirely.
 
Status
Not open for further replies.

Top