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Advice on MMI (Arriva Rail)

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nat123

Member
Joined
12 Apr 2021
Messages
8
Location
London
Hi everyone,

I recently had my MMI for Arriva Rail and unfortunately did not pass. Very upsetting and disappointing to say the least as I thought I provided good enough examples (I used to be a cabin crew).
And The OPC have been very unhelpful and not returned my call despite asking them for feedback).

To those who have passed the MMI, what advice would you give / what to focus on to increase chances of being successful the next time round?

Any advice would be greatly appreciated.

TIA
 
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wils180

Member
Joined
19 Sep 2016
Messages
73
Sorry to hear that! Were the questions familiar to what has already been posted on the forums? As ex crew I imagine questions relating to safety and procedures were relevant to your experience
 

nat123

Member
Joined
12 Apr 2021
Messages
8
Location
London
Sorry to hear that! Were the questions familiar to what has already been posted on the forums? As ex crew I imagine questions relating to safety and procedures were relevant to your experience
Hey Wils180!

I haven’t actually had the chance to look at the questions posted on forums (where are they?) but it was all along the lines of following rules/procedures and safety like you mentioned!! So I’m just so baffled and disappointed never mind I will reapply after 6 months
 

DJP78

On Moderation
Joined
26 Nov 2019
Messages
160
Location
Bristol
Sorry to hear your news. Rebuild your confidence, deep breath and go again! Don’t let’em get you down

I would check out the RSSB website and look for the behaviours listed for train drivers. There’s something like 26 of them listed.

Reflect on your work experience and try to give examples of when you’ve done things that are stipulated as a key behavioural attribute such as a time you’ve had to concentrate and remain vigilant for long periods and then build them into your answers. You don’t need to have changed the world, some people have posted how they used fishing as an example of planning and preparing and passed the MMI

Research this forum under MMI and a plethora of info will pop up. The key questions posed in the MMI are standardised, although sometimes worded differently, so you’re likely to face the same if not similar questions again when you reapply.

Utilise the STAR format to structure your answers. Very VERY important.

You are unlikely to get constructive feedback from OPC as it’s not like a proper job interview. Remember it’s technically part of the psychometric tests. They won’t be able to offer specific feedback as this would amount to coaching you to pass the test, which undermines the testing process itself. I wouldn’t waste too much time chasing them for a response. Also, if they gave you specific feedback, you’d be able to then possibly divulge this to other candidates which would give them an advantage over others.

It’s a brutal & cold process.

Stick to the above, do your research, prepare and you’ll be fine on your next attempt I’m sure!
 
Last edited:

nat123

Member
Joined
12 Apr 2021
Messages
8
Location
London
Sorry to hear your news. Rebuild your confidence, deep breath and go again! Don’t let’em get you down

I would check out the RSSB website and look for the behaviours listed that they look for in train drivers. There’s something like 26 of them listed.

Reflect on your work experience and try to give examples of when you’ve done things that are stipulated as a key behavioural attribute such as a time you’ve had to concentrate and remain vigilant for long periods and then build them into your answers. You don’t need to have changed the world, some people have posted how they used fishing as an example of planning and preparing and passed the MMI

Research this forum under MMI and a plethora of info will pop up. The key questions posed in the MMI are standardised, although sometimes worded differently, so you’re likely to face the same if not similar questions again when you reapply.

Utilise the STAR format to structure your answers. Very VERY important.

You are unlikely to get constructive feedback from OPC as it’s not like a proper job interview. Remember it’s technically part of the psychometric tests. They won’t be able to offer specific feedback as this would amount to coaching you to pass the test, which undermines the testing process itself. I wouldn’t waste too much time chasing them for a response. Also, if they gave you specific feedback, you’d be able to then possibly divulge this to other candidates which would give them an advantage over others.

It’s a brutal & cold process.

Stick to the above, do your research, prepare and you’ll be fine on your next attempt I’m sure!
Evening ‘DanDanPlym’

thanks so much for your response! Really appreciate it :) will take your comments on board
 

REO Nate

Member
Joined
30 Apr 2021
Messages
201
Location
Coach 5
Sorry to hear you didn’t get through.

Are you able to remember and/or share the wording of the questions Arriva use?

I haven’t made it that far with Arriva yet, but there seems to be different wording used for the 6 core questions by TOC’s.
 

Sunny321

Member
Joined
30 Mar 2021
Messages
55
Location
Hayes
Hi guys , How many questions being asked in MMI . Is that only 6 standard questions or some extra ones too? Cheers
 
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