bakerstreet
Member
My work colleague gets a season ticket loan from their employer
They are about to direct all users of this loan to apply via thetrainline
Thanks to this site I have the obligatory aversion to thetrailine
Currently money is paid into their account and they buy direct from the toc
- is there the usual trainline fee for this service (the email they received does not say but when booking singles and returns via the trainline the company is charged fees)
if they have a problem with the season will it be easy to exchange ticket at a ticket office when it fades or the coding fails - it's a quick walk in walk out from a toc ticket office
will delay repay (or as they still have automatic customer charter refunds) work in the same way?
Will they get the toc benefits eg free travel at weekends if not bought directly from the toc?
If the season needed to be changed over geographically would it work in same way?
Anything else you'd be worried about.
They have no choice but to go via thetrailine but at least they can feed back relevant concerns
Thanks all.
Sent from my iPhone using Tapatalk
They are about to direct all users of this loan to apply via thetrainline
Thanks to this site I have the obligatory aversion to thetrailine
Currently money is paid into their account and they buy direct from the toc
- is there the usual trainline fee for this service (the email they received does not say but when booking singles and returns via the trainline the company is charged fees)
if they have a problem with the season will it be easy to exchange ticket at a ticket office when it fades or the coding fails - it's a quick walk in walk out from a toc ticket office
will delay repay (or as they still have automatic customer charter refunds) work in the same way?
Will they get the toc benefits eg free travel at weekends if not bought directly from the toc?
If the season needed to be changed over geographically would it work in same way?
Anything else you'd be worried about.
They have no choice but to go via thetrailine but at least they can feed back relevant concerns
Thanks all.
Sent from my iPhone using Tapatalk