MrCub
Member
Could someone let me know if you can upgrade to the Arriva Trains Business service if travelling on a standard class advance ticket?
FRPP said:First Class Upgrade – Arriva Trains Wales
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Upgrades are available to customers travelling on standard class walk up tickets only. This will entitle the holder to the full complimentary on-board service offer.
Passengers holding Standard Class Advance tickets will firstly need to upgrade to the equivalent walk up single ticket before they can purchase the upgrade.
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The official answer is "no". You will need to excess to a Standard Class walk-on fare first.
That said, I have never been refused an upgrade on a Standard Class Advance ticket, nor have any other forum member I am aware of.
Not sure where you have got that from. But I'm told that when it changed to "business class" they officially removed that restriction. Though I will check with a couple of guards I know.
For what it's worth, no guard is ever not going to sell one just because you have a standard class advance. Too much commission to lose out on!
You can present your ticket and purchase your upgrade from a ticket office in advance if you can find one that knows how to do it!
Could someone let me know if you can upgrade to the Arriva Trains Business service if travelling on a standard class advance ticket?