Let's look at this through factual eyes.
'Arriva Trains North' actually worked well before it was joined at the hip with the dead elephant known as 'First North Western' Arriva wanted to invest in the franchise, they were innovative. They introduced a Leeds - Glasgow service, they introduced loco hauled services, they tried to make what little they had work. You didn't end up with page after page of repairs going back weeks in the repair books. More to the point, the staff actually liked working for them. Then along came Blairs ideas.
Andy Burnham makes me laugh. It was his government that created this nightmare, and nightmare it is. When Arriva wanted to invest, Labour's response was to strip them of the franchise. Not for investment franchise they called it, and now the man who went along with these ideas expects miracles.
But then we come to management.
What sort of management would offer drivers a day off to take whenever they choose? What amazing out of the box thinking that was. In any other industry the person responsible for that would be showered with a P45. So December the 27th was the chosen day of destruction by all who wanted to cause destruction. Notice it didn't happen in the east side. Only the militant west.
Split this franchise and rid us of this old North Western evil. It's now gone beyond a joke. Let Prince Burnham sort it out, it was his party that instigated this mess.