inkyadrian
Member
- Joined
- 1 Nov 2011
- Messages
- 10
Important update for all staff
Certain TOCs and staff are under the impression that users of leisure staff travel, whether priv or free, are not entitled to onward travel via road transport or overnight accommodation. I have contacted ATOC and Pensions Management over this and sought a reply via email. I will shortly be receiving and official letter from ATOC. I have today, talked with Adrian Larkin. TOCs are going to be informed and amendments, to already printed stuff, are in the pipeline.
The email:
Dear Mr ****
Thank you for your e-mail. I passed this query back to the policy department at Rail Staff Travel. Please find below their response.
"When staff using their travel concessions are subject to train delays and service disruptions they should be dealt with no less favourably than the public insofar as the provision of alternative transport, overnight accommodation or compensation (based on actual fare paid if appropriate) is concerned".
In other words the staff travel facilities holder should not be "out of pocket"
I will ask Virgin Trains to remind their staff of the above.
Regards
Adrian Larkin
Senior Scheme Manager
Rail Staff Travel Limited
Tel: 020 7841 8137
Kind regards
Lisa
Lisa Slasor
Senior Travel Administrator
RPMI
T: 01325 342805 E:
http://www.rpmi.co.uk
Please consider the environment before printing this email. Thank you.
-----Original Message-----
From: McKinley, Salome [] On Behalf Of rstl
Sent: 24 February 2012 15:14
To: [Travel]
Subject: FW: Virgin Trains and other TOC's -Staff Travel
Dear Fiona
I believe this is one for you.
Regards
Salome
Rail Staff Travel
Association of Train Operating Companies RST, PO Box 70159, LONDON, WC1A 9GN
T: 0800 652 1700
F: 020 7841 8273
E:
Please refer to http://www.atoc.org/about-atoc/rail-sta ... -issue-use before completing any application forms.
-----Original Message-----
From: Adrian
Sent: 22 February 2012 21:03
To: rstl
Subject: Virgin Trains and other TOC's -Staff Travel
Dear Staff Travel,
on numerous occasions I have been informed by the train manager/guard that:
my dated protected staff-travel box or privelage ticket does not entitle me to the same onward travel, by bus or taxi, as other passengers, in the event that the train services are replaced.
In other words, I would be stranded!
Last year, I talked to a Network Rail staff travel manager, who then contacted ATOC. The lady at ATOC said that my travel documents do entitle me to the same entitlement as any fare-paying passenger.
Please could you send me a letter which would clarify the situation to any member of rail staff that I may show it to, if I am refused onward travel by them.
Thankyou
Adrian ****
address
Bolton
Lancs
The contents of this email and any associated files are for the addressee only and should be treated as confidential. Unless you are the named addressee you cannot copy, use or disclose it to anyone else. If you have received this email in error please notify the sender immediately. The email has originated from the Association of Train Operating Companies (an unincorporated trade association) or one of its corporate entities: ATOC Limited (3069033), Rail Settlement Plan Limited (3069042), Rail Staff Travel Limited (3069020), Train Information Services Ltd (07258491) or NRES Limited (3691898) each of these companies are registered in England and Wales and with a common registered address - 3rd Floor, 40 Bernard Street, London WC1N 1BY. Neither entity listed herein shall be liable for any defamatory statements. Outbound messages are checked for all currently known viruses.
**********************************************************************
This transmission (including any attachments) is confidential and intended solely for the person or organisation to whom it is addressed. It may contain privileged and confidential information and should not be reproduced and / or distributed to any other person without our consent or that of the sender. If you are not the intended recipient, please inform the sender and delete this message immediately. Emails are susceptible to data corruption, interception, falsification, delay, unauthorised amendment and viruses. We do not accept liability for any such events or any consequences thereof in respect of emails sent or received by us and whilst we have taken every reasonable precaution to ensure that this mail and any attachment has been swept for viruses, we cannot accept any liability for any loss or damage sustained as a result of software viruses and would advise that you carry out your own virus checks before opening any attachment. In circumstances where the content of this transmission is important you should not rely on its integrity without verifying it by telephone or facsimile.
RPMI Limited, authorised and regulated by the Financial Services Authority, is a wholly owned subsidiary of Railways Pension Trustee Company Limited.
Railway Pension Investments Limited, authorised and regulated by the Financial Services Authority, is a wholly owned subsidiary of RPMI Limited.
If you have received this message in error please notify us by email at
RPMI Limited
Registered Office: Stooperdale Offices, Brinkburn Road, Darlington, DL3 6EH
Registered in England and Wales No. 2315380
Railway Pension Investments Limited
Registered Office: 2nd Floor Camomile Court, 23 Camomile Street, London, EC3A 7LL
Registered in England and Wales No. 1491097
Railways Pension Trustee Company Limited
Registered Office: 2nd Floor Camomile Court, 23 Camomile Street, London, EC3A 7LL
Registered in England and Wales No. 2934539
**********************************************************************
Certain TOCs and staff are under the impression that users of leisure staff travel, whether priv or free, are not entitled to onward travel via road transport or overnight accommodation. I have contacted ATOC and Pensions Management over this and sought a reply via email. I will shortly be receiving and official letter from ATOC. I have today, talked with Adrian Larkin. TOCs are going to be informed and amendments, to already printed stuff, are in the pipeline.
The email:
Dear Mr ****
Thank you for your e-mail. I passed this query back to the policy department at Rail Staff Travel. Please find below their response.
"When staff using their travel concessions are subject to train delays and service disruptions they should be dealt with no less favourably than the public insofar as the provision of alternative transport, overnight accommodation or compensation (based on actual fare paid if appropriate) is concerned".
In other words the staff travel facilities holder should not be "out of pocket"
I will ask Virgin Trains to remind their staff of the above.
Regards
Adrian Larkin
Senior Scheme Manager
Rail Staff Travel Limited
Tel: 020 7841 8137
Kind regards
Lisa
Lisa Slasor
Senior Travel Administrator
RPMI
T: 01325 342805 E:
http://www.rpmi.co.uk
Please consider the environment before printing this email. Thank you.
-----Original Message-----
From: McKinley, Salome [] On Behalf Of rstl
Sent: 24 February 2012 15:14
To: [Travel]
Subject: FW: Virgin Trains and other TOC's -Staff Travel
Dear Fiona
I believe this is one for you.
Regards
Salome
Rail Staff Travel
Association of Train Operating Companies RST, PO Box 70159, LONDON, WC1A 9GN
T: 0800 652 1700
F: 020 7841 8273
E:
Please refer to http://www.atoc.org/about-atoc/rail-sta ... -issue-use before completing any application forms.
-----Original Message-----
From: Adrian
Sent: 22 February 2012 21:03
To: rstl
Subject: Virgin Trains and other TOC's -Staff Travel
Dear Staff Travel,
on numerous occasions I have been informed by the train manager/guard that:
my dated protected staff-travel box or privelage ticket does not entitle me to the same onward travel, by bus or taxi, as other passengers, in the event that the train services are replaced.
In other words, I would be stranded!
Last year, I talked to a Network Rail staff travel manager, who then contacted ATOC. The lady at ATOC said that my travel documents do entitle me to the same entitlement as any fare-paying passenger.
Please could you send me a letter which would clarify the situation to any member of rail staff that I may show it to, if I am refused onward travel by them.
Thankyou
Adrian ****
address
Bolton
Lancs
The contents of this email and any associated files are for the addressee only and should be treated as confidential. Unless you are the named addressee you cannot copy, use or disclose it to anyone else. If you have received this email in error please notify the sender immediately. The email has originated from the Association of Train Operating Companies (an unincorporated trade association) or one of its corporate entities: ATOC Limited (3069033), Rail Settlement Plan Limited (3069042), Rail Staff Travel Limited (3069020), Train Information Services Ltd (07258491) or NRES Limited (3691898) each of these companies are registered in England and Wales and with a common registered address - 3rd Floor, 40 Bernard Street, London WC1N 1BY. Neither entity listed herein shall be liable for any defamatory statements. Outbound messages are checked for all currently known viruses.
**********************************************************************
This transmission (including any attachments) is confidential and intended solely for the person or organisation to whom it is addressed. It may contain privileged and confidential information and should not be reproduced and / or distributed to any other person without our consent or that of the sender. If you are not the intended recipient, please inform the sender and delete this message immediately. Emails are susceptible to data corruption, interception, falsification, delay, unauthorised amendment and viruses. We do not accept liability for any such events or any consequences thereof in respect of emails sent or received by us and whilst we have taken every reasonable precaution to ensure that this mail and any attachment has been swept for viruses, we cannot accept any liability for any loss or damage sustained as a result of software viruses and would advise that you carry out your own virus checks before opening any attachment. In circumstances where the content of this transmission is important you should not rely on its integrity without verifying it by telephone or facsimile.
RPMI Limited, authorised and regulated by the Financial Services Authority, is a wholly owned subsidiary of Railways Pension Trustee Company Limited.
Railway Pension Investments Limited, authorised and regulated by the Financial Services Authority, is a wholly owned subsidiary of RPMI Limited.
If you have received this message in error please notify us by email at
RPMI Limited
Registered Office: Stooperdale Offices, Brinkburn Road, Darlington, DL3 6EH
Registered in England and Wales No. 2315380
Railway Pension Investments Limited
Registered Office: 2nd Floor Camomile Court, 23 Camomile Street, London, EC3A 7LL
Registered in England and Wales No. 1491097
Railways Pension Trustee Company Limited
Registered Office: 2nd Floor Camomile Court, 23 Camomile Street, London, EC3A 7LL
Registered in England and Wales No. 2934539
**********************************************************************
Last edited by a moderator: