the National Conditions Of Travel mentions it and as do these forums almost every day. But what, or who, is an authorised person when it comes to authorising tickets and travel ?
Some situations are easy. I board a Virgin Trains service at Stockport and the Train Manager sees me and says “sit in 1st class”. It’s their train so they are in charge.
However, let’s say I hold a Virgin Trains only ticket from Stockport to Stoke on Trent. Virgin cancel my train. I ask the Virgin Trains staff at Stockport if my ticket is ok to use on the next Northern service and they say yes. Are the authorised to do this ? It seems a bit unfair that Northern have had no say in the matter, receive no money, yet get lumbered with a Virgin Trains passenger.
Another scenario is a passenger going Hull to Southampton with an off peak ticket route Not London. The train from Hull to Doncaster is late and I miss my Cross Country connection. The Northern guard gives me permission to go via London. It’s more expensive and I’m using different operators. Are they authorised to do this.
I suppose in an extreme example I purchase a Std All Line Roger for 14 days. My first trip on Grand Central I speak to the Train Manager who gives me permission to sit in 1st Class for the next two weeks!
Some situations are easy. I board a Virgin Trains service at Stockport and the Train Manager sees me and says “sit in 1st class”. It’s their train so they are in charge.
However, let’s say I hold a Virgin Trains only ticket from Stockport to Stoke on Trent. Virgin cancel my train. I ask the Virgin Trains staff at Stockport if my ticket is ok to use on the next Northern service and they say yes. Are the authorised to do this ? It seems a bit unfair that Northern have had no say in the matter, receive no money, yet get lumbered with a Virgin Trains passenger.
Another scenario is a passenger going Hull to Southampton with an off peak ticket route Not London. The train from Hull to Doncaster is late and I miss my Cross Country connection. The Northern guard gives me permission to go via London. It’s more expensive and I’m using different operators. Are they authorised to do this.
I suppose in an extreme example I purchase a Std All Line Roger for 14 days. My first trip on Grand Central I speak to the Train Manager who gives me permission to sit in 1st Class for the next two weeks!
