Today, we're travelling from Nuneaton to Heathrow. Because I booked when Amex were doing 5% cashback on Avanti purchases, I booked on the latter's website.
I bought a Nuneaton to London Z1-6 Advance for two adults with a Two Together railcard travelling on LM for £6.60 each. But when I collected the tickets today, they are marked as being to London Z1 only.
You can't even select Z1 only on Avanti's website; Z1-2 is the fewest zones the website offers when you type "London Z". I can replicate doing a dummy booking for 8 November at 16:35 which still has two Advance tickets for £13.20 to either Z1-2 or Z1-Z6, but not to Z1.
The tickets are each a £2.00 premium on the NUN-EUS Advance price. If we try using them to get to Heathrow, presumably they won't work the exit barriers and we're going to be dinged for a new ticket.
Checking the confirmation email, I notice it only mentions Zone 1, but Avanti's emails are often very glitchy, so that hadn't worried me. In the past, when there has been a disparity between what I booked and what the Avanti email said, the paper tickets have always been correct.
I bought a Nuneaton to London Z1-6 Advance for two adults with a Two Together railcard travelling on LM for £6.60 each. But when I collected the tickets today, they are marked as being to London Z1 only.
You can't even select Z1 only on Avanti's website; Z1-2 is the fewest zones the website offers when you type "London Z". I can replicate doing a dummy booking for 8 November at 16:35 which still has two Advance tickets for £13.20 to either Z1-2 or Z1-Z6, but not to Z1.
The tickets are each a £2.00 premium on the NUN-EUS Advance price. If we try using them to get to Heathrow, presumably they won't work the exit barriers and we're going to be dinged for a new ticket.
Checking the confirmation email, I notice it only mentions Zone 1, but Avanti's emails are often very glitchy, so that hadn't worried me. In the past, when there has been a disparity between what I booked and what the Avanti email said, the paper tickets have always been correct.