Hello all, I hope all of us are keeping well during these most strange times. It seems almost churlish to ask this, but as I'm self-isolating and have finished all the household chores I can think of, I might as well! I have an advance ticket from Euston to Glasgow on the 1030 departure on Tuesday 24th March. My travel is not necessary and I will not be getting on a train. As per the emergency timetable and Avanti's info page, my booked train is now cancelled but if I had wished to, I could travel on a train either side of the scheduled departure. I think that in "normal times" I'd be entitled to a refund as my booked train is cancelled however the Avanti website only advises that I can rebook my ticket without paying an admin fee. I've no idea when I might be able to use this ticket so that is not an ideal remedy. I purchased the ticket without using an account so can't log in to see what options I have. Do we think that if I filled in the webform and asked for a refund then I would get it? Their contact centre is closed at the moment and when it does open I'd be reticent to call as I'd rather not extend the wait for someone who is desperately trying to get home or something equally as urgent.