Its not a new system it’s been around for a while.
Just been reading about it.I’ve found out how to select seats - you need to make an account with the “new website” and on that “new website” you can enter your journey details and it should come up with a new booking system. You can select your seats after selecting trains
Tickets booked on our old website are not available in your new account.
So if you purchased your ticket on our old website, before 12 November 2020, we suggest checking your emails to find them or logging into your old account. P.S. remember to use your old password when you login and download any tickets as soon as possible because this account will be closing on 7 December.
Log on at https://www.avantiwestcoast.co.uk/train-tickets/registerUseful to know, when you say "New Website" is this the current Avanti page or a completely different one ?
You think clicking on that tab and seeing no change to the fares displayed (for a return journey, at least) is a good and sensible user experience, do you? I don’t.Not at all - it says at the top “return for £xx.xx” and next to it it says “2 singles for £xx.xx” - it defaults to the former so you have to press the latter to get advances to show up.
I think it’s really poor.not exactly good either if you're required to re-register with Avanti having been in business for less than a year...
I gave them the benefit of the doubt at first, but as the months roll by they just seem to have become worse.It's rubbish. Which to be fair brings it entirely in line with the rest of the TOC
I gave them the benefit of the doubt at first, but as the months roll by they just seem to have become worse.
I think it’s really poor.
I wonder if they’ll mass email ’old’ accounts telling them to re-register?
A lot of people won’t bother as they would think it is scam.
I've just logged in today to look at some tickets, it wouldn't log me as I know what is going on.Pretty much my thoughts initially as it didn't recognise my log in details.
From the comments I think more work is needed.