I booked my Birmingham to Bournemouth tickets before the land slip and I've had no contact at all from Cross County trains to forewarn me of the travelling chaos that I now face. - Will they refund my advance ticket (normally non refundable) as the service I booked is no longer running as advertised and the bus substitution will make me over 1 hour late? - was there an option of catching an earlier train so I could arrive in Bournmouth before midnight? (normally my ticket would only be valid for the 20.04 train from Birmingham? - is there an option of an alternative route via London with my ticket? Why haven't XC trains told me anything?