First of all, I appreciate how fortunate I am to be entitled to use one of these tickets due to being a resident of Spain. Last week, I ordered a pass from the Britrail.net website. On the website shipping page it states that Airmail delivery is available for €5, however on checkout only express shipping is available at €21. However there is also the option to buy a ´safeguard plan´ to protect against loss and theft for €19 which includes express shipping (advertised as taking 1-3 days and requiring a signature). I selected this, assuming that this express shipping option was the only option - I didn´t want the plan, but it made the extortionate delivery price €2 cheaper. Today my pass arrived, having been sent by basic Royal Mail Airmail at a cost of 1.50GBP. I just wondered what members opinions are on this and is it worth following up? A pass which cost €182 ended up costing €203.40 - an extra 10% through unavoidable fees and also as it was advertised as express shipping. I know its not the end of the world... but being forced into paying extra money with no other option just leaves a bit of a bitter taste in my mouth!