National Rail Enquiries - France – Calais (with P&O Ferries)
- Interchange station: Dover Priory (with bus link to Dover Eastern Docks)
- Shipping operator: P&O
Through Rail/Sea Day Return bookings are available to: Calais H426 via Dover Eastern Docks routed P&O Not HS (850).
Customers must be in possession of valid passports when travelling to the continent.
Calais H426 via Dover Eastern Docks & P&O Stena Line (850)
Fares are available from selected locations in Kent, Greater London and Sussex/Surrey.
Port Transfers
As a general guide allow a minimum of 70 minutes from the arrival time at the coastal station to connect with a sailing on the outward journey and a similar margin from arrival of the return journey for customers to clear customs and get to the station. Where journeys are affected by engineering work, please ensure that it is possible to connect with the maritime service in both directions before making the booking.
There are no buses currently operating between Dover Priory and Dover Eastern Docks and between Calais Port and Calais Town Centre. The options for walking or taxi between the station and the ferry terminals are best described here
https://www.seat61.com/London-Paris-ferry.htm. In all cases, customers should check the times of their return transfers on arrival at their destination.
On board
Ferries sail between Dover Eastern Docks and Calais roughly every hour, crossing time 1 hour 40 minutes. Details of the sailing and facilities on board are available at
www.poferries.com. Upgrades to Club Lounge are available from £12 per person if pre-booked.
Tickets
Anytime Day Return tickets (ticket type code AAB) may be issued by ticket machines. Travel on Southeastern High Speed services is not included. Passengers wishing to use High Speed services must purchase the Anytime upgrade relevant for their journey on High Speed.
There are no time restrictions on travel.
It is important that the correct route is shown on the tickets as indicated. Tickets must not be issued without a route, as this could cause severe problems to our customers. A control ticket needs to be issued.
Note that as there is no continental rail travel involved, tickets to Calais do not count as international tickets and therefore are not covered by CIV rules. The National Rail Conditions of Travel apply to these tickets in the event of disruption etc. Note also that for the same reason CIV tickets to London Intl are not valid in conjunction with tickets to Calais.
Railcards
The Adult reduced fares shown are applicable to Railcard holders. The Railcard child fares are applicable up to a maximum of 4 children (aged 5 to 15 years) accompanying the holders of Network Railcard, Gold Card, Family & Friends Railcard and HM Forces Railcards. Children accompanying 16-25 and Disabled Persons Railcards must pay the full child fare shown.
Normal conditions apply to all Railcard holders e.g. Network Railcard holders - maximum 4 adults travelling together; Family & Friends Railcard holders must be accompanied by a child and so on. The normal Monday to Friday morning peak travel restrictions on the use of certain railcards (e.g. Network Railcards not before 10:00) are waived in respect of Railcard holders (and any accompanying children) travelling on these day trips.
Whilst every assistance will be given, Disabled Persons Railcard customers should be warned that as a bus link operates between station and port they may encounter difficulty if in a wheelchair.
Staff travel discounts are not applicable.
Reservations
Advance Reservations are not possible on P&O Ferries to Calais. Reservations are no longer essential, passengers travel subject to availability.
Mandatory Control Ticket BR 7599/46. This is a type of sailing ticket which must be issued (zero charge) in support of each travel ticket/person for both outward and return sea portion of the journey, to be endorsed, where applicable, with the sailing time and reservation reference number. This ticket will be pre-printed to the effect that it is not valid for travel.
Issuing Procedure - Control Ticket
Ticket to be issued as per the instructions provided by your TIS supplier.
Control tickets are issued through STAR using the following process:
Other tickets > Manual Fares > Manual supplement using the supplement codes CON (outward) and COT (Inward).
Control tickets are issued through Tribute using the following process:
Miscellaneous Functions > Optional Supplements using the supplement codes CON (outward) and COT (Inward).