Hello Not certain if this is the correct section (MOD please feel free to move) but I am pretty angry with the advice and ticket that I have been sold on a monthly basis and want to see if I have any recourse. I live and work in the Southeast of England and travel from home (Lower Sydenham Zone 4) via Lewisham (Zone 2 & 3) to Dartford (Zone 6 with extention to Dartford as it is just out of Zone 6). For the last 2 years since working in Dartford I have always been told by work collogues that Lewisham is a Zone 2 and 3 station and I only need a Zone 3 to 6 with a extension to Dartford) but EVERY-TIME I have queried this on renewal of my monthly ticket I am ALWAYS told I need a Zone 2 as the computer say it cannot. Well today after insisting that they check as I have been told otherwise (And holding up the queue which I apologies for !) the ticket office finally was able to issue the Zone 3 to 6 plus Dartford ticket !! So as you can imagine I am a bit miffed as I have been paying a extra £13 or so per month when I do not use Zone 2 (Old ticket cost £197 vs new £187.20) but have always been told that it was not possible. Do I have any recourse ? (Luckily I do keep all of my receipts and have done for the last 2 or so years so I do have proof) and I also do know the ticket agents that were advising me as I asked them the same question month on month !! Any advice welcome as I do think I have been deliberately misled into paying the higher fair. Sorry RANT over. And breath.