All Line Rover
Established Member
- Joined
- 17 Feb 2011
- Messages
- 5,222
If travelling from an un-staffed station, can Rail Travel Vouchers be used as full or part payment when purchasing tickets from the conductor?
Thanks.
Thanks.
Yep, pretty sure they can be.
I just hope the guard figures out how to use his Avantix machine.
National Rail Travel Vouchers
What are National Rail Travel Vouchers?
National Rail Travel Vouchers are issued as compensation under a Train Operating Companys Passenger's Charter, ex-gratia payments for other compensatory reasons, as goodwill gestures or for marketing purposes.
These are of varying values, usually £1 (green), £5 (blue), £10 (orange) and £20 (yellow). Some train companies also issue their own bespoke vouchers for very specific amounts depending on the circumstances in which they have been awarded.
How can I use them?
They can be exchanged for ticket(s) to travel on National Rail services.
They can be exchanged at station booking offices or through some Telesales if purchasing through a Telesales Department enough time must be allowed for processing, this can be up to 14 days. (Please check with the specific retailer).
They cannot be exchanged for cash.
Change cannot be given if the cost of the ticket(s) purchased is less than the value of voucher(s) tendered.
Do they have an expiry date?
They are usually valid for one year from the date of issue.
Yep, pretty sure they can be.
Great. I just hope the guard figures out how to use his Avantix machine.