Can you buy a 16-25 railcard at a station and use it the same day?!

Discussion in 'Fares Advice & Policy' started by Conzy, 27 Jun 2010.

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  1. Conzy

    Conzy Member

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    Hey there, this is a follow-up to my thread to http://www.railforums.co.uk/showthread.php?t=33781. I've ordered a 16-18 non-resident Oyster photocard and it's currently being processed, but I still need to get a 16-25 railcard. I'm wondering if I could go tomorrow, get a passport-style photograph taken in the photobooth there and then buy a railcard immediately and use it straight after? Is this possible or do you have to wait like 3 weeks?

    Thanks in advance!

    Conzy.
     
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  3. 142094

    142094 Established Member

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    The first time I bought one I was able to do this, the railcard has a peel back plastic layer on it, so when you insert the passport photo it is held in place. So as long as you have the form filled in correctly, a photo and the correct money there shouldn't be a problem.
     
  4. bignosemac

    bignosemac Established Member

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    Don't forget to take along some proof of age!
     
  5. Conzy

    Conzy Member

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    Ah cool cool, thanks very much. Can you do this with a 16-18 Oyster non-resident photocard or do you have to apply and wait for 3 weeks?

    I'll bring my mum with me to make sure everything goes smoothly but what can I use as proof of age? I have a BITE card but would I need my passport or anything?
     
  6. bignosemac

    bignosemac Established Member

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    From the 16-25 Railcard website:

     
  7. Conzy

    Conzy Member

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    Okay thanks very much, I'll bring my passport. But you're sure I can just walk in, buy it and then use it straight away? Do I just hand it to them whilst buying my ticket by the way?
     
  8. transportphoto

    transportphoto Established Member Quizmaster

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    Yep, All Railcards are valid from the Date of Issue until their Expiry Date.

    So as long as all the necessary counter-parts are complete (e.g. Photo in Photocard and has been sealed) it fine for use.

    In regards to how to buy RC discounted tickets -
    Simply hold the RC where the agent can see it and tell them what you want (e.g. Single to London for DD/MM/YYYY) and then add "with a 16-25 RC" - just in case they are blind!
    Or at TVM's select the 16-25 Railcard in the Railcard Menu.
    Or online select the 16-25 Railcard from the Railcard (often drop down) menu!

     
    Last edited: 28 Jun 2010
  9. 323235

    323235 Established Member

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    Yes you can definetly use it straight away, unless you do what I did last time when renewed at Oldham Mumps and asked for it to be dated for a week after purchase.

    As for when your using it, all you need to do is show it to Ticket Office Staff,Guards,Revenue Protection Inspectors And to not forget to take it with you when travelling especially if you've bought tickets in advance.
     
  10. Conzy

    Conzy Member

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    Thanks so much guys, this forum is awesome.

    Last question: can I get a 16-18 non-resident (Shenfield) Oyster photocard in a similar fashion or do I have to go through the long process of applying online and everything?
     
  11. 466.networkers

    466.networkers Member

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    Also, don't forget to sign the actual railcard otherwise it is invalid for use.
     
  12. aformeruser

    aformeruser Veteran Member

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    People sometimes do this. However, at smaller stations if the station ticket office is very busy the ticket office person could refuse to sell you a railcard until the next train has gone.
     
  13. wintonian

    wintonian Established Member

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    And beware, at smaller stations in South West Trains land it's not uncommon for the ticket office to be closed due to staff shortages.
     
  14. Scotty

    Scotty Member

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    I lost my railcard once, and gave myself half an hour before a train I wanted to catch, to obtain a replacement (for the £5 (?) fee), however, the ticket office was closed.

    I still managed to get my railcard discount through using a ticket machine, and the train staff allowed me to use it through the fact I had my previous railcard receipt (that I was going to use to get the replacement).

    Did I get lucky, or would you expect to pay full fare on this occasion? I did then get the replacement at the next opportunity.
     
  15. 323235

    323235 Established Member

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    I think you got lucky
     
  16. transportphoto

    transportphoto Established Member Quizmaster

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    No, they have to sell you what you ask for even if its a ticket for a journey from a different place to a different place (to the place you are buying from), or a railcard.

    They are obliged to sell you what you want when you want it - unless there are advertised times where you (as the customer) can't buy it - e.g. Advance Tickets.
     
  17. 142094

    142094 Established Member

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    It would depend if you wanted to wanted to travel straightaway using the railcard, or were there only to renew/buy a railcard. I've seen it many times at York where the advance ticket part has been busy and someone has tried to renew their railcard at the Tickets for Today part, but have been told to wait until either the advance bookings section becomes free or there are no other passengers waiting for a ticket for immediate travel.
     
  18. aformeruser

    aformeruser Veteran Member

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    That's lucky. Unless you had a railcard or 'permit to travel without a railcard' you aren't allowed to use a railcard discounted ticket.
     
  19. b0b

    b0b Established Member

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    why was he lucky, he said the ticket office was closed?
     
  20. CarterUSM

    CarterUSM Established Member

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    He was lucky because he had no railcard on his person. :)
     
  21. b0b

    b0b Established Member

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    why is the closed office rule different for railcards vs tickets then? it seems somewhat unfair, especially considering the OPs situation, where it seems like he genuinely attempted to rectify the situation.

    What should have the OP done? travel without a ticket since the booking office was closed and he could not buy the ticket he required?
     
  22. CarterUSM

    CarterUSM Established Member

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    No, technically he should have bought a full price ticket from the machine instead of the discounted one. I do agree however, that it seems a little unfair, but at the same time, it wasn't the railway that lost the railcard. To be frank, with buying the discounted ticket without a valid railcard, he left himself open to being further out of pocket by having to buy a full price ticket for the journey made. Having said all that, i'm pleased that everything turned out okay and without any further misfortune by the sound of it. :)
     
  23. b0b

    b0b Established Member

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    It is the railway that has the closed booking office preventing him from replacing the railcard.
     
  24. CarterUSM

    CarterUSM Established Member

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    I see your point, but it doesn't make it okay to travel with a railcard discounted ticket and not holding a valid railcard. Fair or not, the conditions clearly state this.
     
  25. aformeruser

    aformeruser Veteran Member

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    With some operators in that situation if the ticket office was closed and there was a ticket machine that sold tickets he would have been penalty fared for not buying a valid ticket before he boarded - railcard renewal available or not.
     
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