Good morning
Could anyone advise if I would be entitled to compensation when my train was cancelled? I was due to leave kings cross on the grand central to pontefract monkhill on the 14.48 service. About half an hour before departure the train was cancelled. We was told to board a later lner service to Doncaster where a bus would be waiting to take us onto pontefract.
I decided to board a lner service to wakefield Westgate and get a connecting train back to pontefract as I had to be back for my daughter. If I had gone via Doncaster and the bus offered I would of been back too late for her.
Am I entitled to anything back from grand central? My grand central ticket was valid on the lner service to wakefield I just had to purchase a ticket back to pontefract.
Many thanks
Could anyone advise if I would be entitled to compensation when my train was cancelled? I was due to leave kings cross on the grand central to pontefract monkhill on the 14.48 service. About half an hour before departure the train was cancelled. We was told to board a later lner service to Doncaster where a bus would be waiting to take us onto pontefract.
I decided to board a lner service to wakefield Westgate and get a connecting train back to pontefract as I had to be back for my daughter. If I had gone via Doncaster and the bus offered I would of been back too late for her.
Am I entitled to anything back from grand central? My grand central ticket was valid on the lner service to wakefield I just had to purchase a ticket back to pontefract.
Many thanks