Changing a standard single ticket

[13 valleys]

Hi Guys...I bought a standard single ticket from trainline.I need to change the date of the ticket.However I want to travel a day earlier.Can I go to my local booking office and simply pay a change of journey fee of £10 ?

 

[Starmill]

I think you would get a refund minus the £10 admin fee, and then need to buy a new ticket. You should apply for the refund from the place you bought the ticket.

 

[13 valleys]

Thanks mate.I had a funny feeling that may be the case.Is a change of journey fee exclusive to advance tickets ?

 

[Merseysider]

Thanks mate.I had a funny feeling that may be the case.Is a change of journey fee exclusive to advance tickets ?

If you bought an advance ticket, it cannot be refunded unless your train is cancelled or delayed. To change it, you would be charged £10+- any difference to the new ticket.

For an off-peak/anytime ticket, the £10 would still apply.

And as an aside, unless it's on a business account, avoid thetrainline. Use the website of the train company you're travelling with and you won't have to pay any fees.

 

[13 valleys]

Thanks Jake.Is the £10 fee a admin charge for the refund or is it for the change of journey (date)

 

[hairyhandedfool]

For Advance tickets it is a change of journey fee, for other tickets it is a refund fee.

 

[island]

For future reference, never use thetrainline. It sells the same tickets as every train company website and then adds on a booking fee.