Hi,
I am Dutch and recently moved to Cambridge. Last week I urgently had to go to London. I purchased a return ticket from the machine and jumped on the London bound train which was waiting on the platform. When my ticket was checked it appeared that I was on the wrong train, First Capital Connect, while my ticket was for Greater Anglia. I had no idea that there are 2 companies offering service from Cambridge to London. On further inspection the ticket indeed mentions in very small print that the route is 'GRT ANG TRNSONLY'.
The ticket machine could not have been very clear either. I was fined £42.40 which I think is outrageous. The ticket inspector told me that this is a common occurrence, but was happy to issue the fine. Not a very welcoming experience!! Is there any hope if I contest this fine?
Thanks for any advise.
I am Dutch and recently moved to Cambridge. Last week I urgently had to go to London. I purchased a return ticket from the machine and jumped on the London bound train which was waiting on the platform. When my ticket was checked it appeared that I was on the wrong train, First Capital Connect, while my ticket was for Greater Anglia. I had no idea that there are 2 companies offering service from Cambridge to London. On further inspection the ticket indeed mentions in very small print that the route is 'GRT ANG TRNSONLY'.
The ticket machine could not have been very clear either. I was fined £42.40 which I think is outrageous. The ticket inspector told me that this is a common occurrence, but was happy to issue the fine. Not a very welcoming experience!! Is there any hope if I contest this fine?
Thanks for any advise.