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Chiswick to Staines

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rmt4ever

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With a Chiawick to Staines anytime day return, can I get the direct train Chiswick to Staines but then return to Richmond in the evening?
 
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cuccir

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No, as the route Staines - Richmond - Chiswick is not permitted.

This journey (Chiswick - Staines - Richmond) is valid on a Barnes to Staines return, which is only 10p more!
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Alternatively, if convenient, a return ticket from Gunnersbury to Staines is cheaper (£9.80) than from either Chiswick or Barnes, and is valid via Richmond (indeed, that's the route). The outwards Gunnersbury - Staines journey is shown as taking 2-5 minutes longer than the direct train from Chiswick, depending on the connections.
 
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rmt4ever

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Thanks

It was the Mrs not me. I hadn't got the reply by the time she had to go so I told her to go and ask at the booking office. She called me that the booking office was closed, it should have been open at that time, in my experience it is closed 90% of the time it should be open, with no explanation or apology.

One of the machines was busted, and apparently the touch screen was really poor on the remaining, but I told her just to buy the return from Chiswick to Staines, and she used it back to Richmond without issue, luckily !

Thats what you get for de-staffing the network so much, people just don't know where to go for advice or help with tickets then potentially get into trouble with fines, court etc...
 

CheapAndNerdy

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17 Jan 2010
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Looking more closely at this journey, I think Richmond is in fact on a permitted route between Staines and Chiswick.

Using National Rail Enquiries to ask for a journey from Staines to Chiswick via Richmond indeed gives a result that is not a permitted route, but the suggested journey is via Putney, which would involve doubling back through Barnes. And that is why it is not permitted.

Now the Routeing Point Calculator states that Barnes is a valid routeing point for the journey, which implies travel via Richmond, and asking for the same journey via Mortlake results in a permitted journey via Richmond with a change at Barnes rather than Putney.
 
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