From a passenger point of view, can someone highlight the 'obvious' issues with PIS that appear in service? It is difficult to guage exact issues with feedback from drivers and not everything is obvious to a driver (e.g. visual). Note, the PA feedback issue will be rectified soon.
Sure. It's good that someone is asking really!
- audio skip problems have improved but remain unresolved, are still very noticeable on some units, e.g. 009
- As others have said, the brevity should probably be toned down a little. I also think that telling people that trains on the Shenfield route go 'via Stratford' is redundant and adds confusion to those less familiar with the area. 'Oh, is there a different way?'
- Interchanges should be announced as the train approaches a station, not when departing the one previous (esp. important between Liverpool St and Stratford where 6 minutes pass between that information and the train arriving there)
- TfL status info is presumably coming soon? Surprised it still isn't on there yet
- If the station names on the upcoming station 'map' are big enough text to read, the destination and next stop would probably fit on screen at the same time? Saves waiting too long for the info to roll round once more stuff is added to the rotation
- People just don't 'get' the dotted line concept for the calling pattern. It's a nice idea and makes sense to me, but from hearing other passengers' comments, including other people I know, it confuses them - nowhere on the train is the full calling pattern provided unless a driver manually makes an announcement stating the amendment. There is no way to obtain that information without looking at the screen on the platform or looking it up online, which doesn't really work for irregular travellers. I really think a means by which the whole calling pattern gets displayed needs to be brought in to replace this, perhaps a line that scrolls across or something, instead of the dotted line.
- 'London overground lines' being lumped alongside the tube lines, rather than as an additional service like the DLR is a bit odd and not in keeping with announcements on any other TfL services.
Plus, if feedback goes anywhere, the door sounders are still horrendous :P