Class 802 failure between Exeter and Tiverton Parkway requiring evacuation (13/09)

Discussion in 'UK Railway Discussion' started by Dren Ahmeti, 13 Sep 2018.

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  1. PHILIPE

    PHILIPE Established Member

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    Sure ? Seen that the Voyager was 220025
     
  2. sprinterguy

    sprinterguy Established Member

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    Having looked into it some more, you are probably right - It wasn't the unit I originally thought it was. 389 passengers on a 4-car Voyager? Blimey.
     
  3. 43096

    43096 Established Member

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    I think you’d be glad to just be moving again. They had an HST forward from Exeter.
     
  4. JN114

    JN114 Established Member

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    There wasn’t really anything that could have been done quicker. Evacuating 400 people down a narrow ladder; along the track with poor underfoot conditions in the dark and then back up a narrow ladder takes time. If it’s rushed and people get hurt they end up in an RAIB report.

    It’s correct that it’s really not great for the persons involved to be delayed that much; but the vast, vast majority of people directly involved were reportedly very patient and understanding of the situation - only the hindsight brigade who weren’t actually affected seem to be outraged by the incident.
     
  5. Samuel88

    Samuel88 Member

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    I've just seen this on the news and think it's absolutely shameful that it took GWR six hours to detrain the passengers! No wonder passengers numbers are falling!
     
  6. Essexman

    Essexman Member

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    With no vestibule windows to open for fresh air.
     
  7. ainsworth74

    ainsworth74 Moderator Staff Member Moderator

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    Did the trains HVAC fail?
     
  8. bnsf734

    bnsf734 Member

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    Presumably the evacuated passengers had their baggage with them as well, which would be an added problem whilst climbing up and down ladders. No wonder it took 4 hours!
     
  9. WelshBluebird

    WelshBluebird Established Member

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    If the train failed at 17.10, why on earth did it take so long to get Hitachi staff down to look at it? Would it have taken that long had it been a HST (where GWR's staff deal with problems themselves)?
     
  10. 43096

    43096 Established Member

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    If an HST had had such an air leak, once it had been fixed you're good to go. No TMS to go wrong!
     
  11. samuelmorris

    samuelmorris Established Member

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    I seem to remember some comments about power being switched off, presumably in an attempt to rectify the fault, not sure if it was left off.
     
  12. Llanigraham

    Llanigraham On Moderation

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    It's very easy to criticise, but I note you don't tell us how you would have handled this incident. Perhaps you would like to?
     
  13. Ploughman

    Ploughman Established Member

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    Was detaching the good unit and then crossing it over to enable doorway bridging to allow evacuation not possible?
     
  14. FGW_DID

    FGW_DID Member

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    Perhaps you should leave your contact details with the Control Center, so the next time something like this happens, they can utilise your expert knowledge and experience to resolve the situation in under 15 minutes!
    0800-Armchair Expert!
     
  15. 221129

    221129 Established Member

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    Which makes it even more infuriating when this wasn't actually the case! Who decided to carry out an evacuation as you have 7 trains queuing on the down?! The GWR higher ups need to get a grip on what is actually going on! No staff at Tiverton when I got back there last night and quite a few passengers not knowing what was going on. And as far as I can tell not even so much of an apology from GWR and Hitachi to passengers today.
     
  16. SamYeager

    SamYeager Member

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    Well according to this article they've been offered a full refund and some guy mentions a free journey.
     
    Last edited: 14 Sep 2018
  17. 43096

    43096 Established Member

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    Nothing. Absolutely nothing. But what else do you expect from GWR and WorstGroup?
     
  18. 221129

    221129 Established Member

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    Well quite, All the execs were ina meeting today apparently patting themselves on the back about some award and not a word was said about last night.
     
  19. _toommm_

    _toommm_ Member

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    From what I read on the GWR Twitter, they're giving passengers a full refund (of course) plus a free journey, possibly even a free return, anywhere on the GWR network.
     
  20. John Clausen

    John Clausen Member

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    Why didn't the Voyager pull up next to the failure then use a walkway? Making people climb down a ladder, up another and then down a third is a strange way of doing things!
     
  21. FelixtheCat

    FelixtheCat Member

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    See post #11.
     
  22. AlexNL

    AlexNL Member

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    Didn't they try to keep trains running on the adjacent track?
     
  23. Dhassell

    Dhassell Member

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    Until the evacuation happened, then all lines shut causing a backlog of 8 or so trains.
     
  24. D5645

    D5645 Member

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    You would have thought those passengers have suffered enough already without having to travel on another 5 vice 10 or 0 vice 10 journey with GWR.
     
  25. 43055

    43055 Member

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  26. NoOnesFool

    NoOnesFool Member

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    Reading the article, it seems GWR offered Domino's pizza to stranded customers, which was a nice touch. It must have been a hell of a huge order!
     
  27. Pokelet

    Pokelet Member

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    Out of curiosity, why a Voyager? Purely because this was the closest available unit as GWR had nothing to offer?

    Wasn't a Voyager used in the Watford landslip/derailment as the evacuation unit?
     
  28. Essexman

    Essexman Member

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    No idea but when stuck on a train for so long it would be nice to be able to pull down a window and breathe fresh air from outside.
     
  29. 43055

    43055 Member

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    Most likely the best available unit at the time as the only other unit could of been a 15x.

    Wasn't the Watford landslide because it is a DMU and not a EMU.
     
  30. yorksrob

    yorksrob Veteran Member

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    Having everything relying on computers is a disaster waiting to happen.
     
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