gray1404
Established Member
Has anyone experienced the process whereby TPE now offer fee free changes to Advance tickets? I am trying to understand the process but cannot find clear information on the website.
Are you able to go online to change it or do you have to call them? If you are able to go online then I wonder if this forces you to use their new interface rather then their old mixing desk (which is better at bringing up cheaper TOC specific tickets)?
Will they simply refund you over the phone if you can demonstrate that you have booked another already? Also, I have heard it commented on that you have to do it 5 working days in advance and they have to send out an excess ticket? Do you need to send any tickets back to them during this process?
Are you able to go online to change it or do you have to call them? If you are able to go online then I wonder if this forces you to use their new interface rather then their old mixing desk (which is better at bringing up cheaper TOC specific tickets)?
Will they simply refund you over the phone if you can demonstrate that you have booked another already? Also, I have heard it commented on that you have to do it 5 working days in advance and they have to send out an excess ticket? Do you need to send any tickets back to them during this process?