Could TVMs be adapted to link up with mobile phones?

[Vespa]

Indeed not. But if you're obsessive about cleanliness to the point that using a TVM gives you great anxiety, such a phone does seem a very sensible purchase to make. It's not just TVMs where it can help - for example you can order from your phone on the fairly ubiquitous Costa Coffee machines, a facility that was introduced for COVID but is very likely to stay around.

Obviously reasonable adjustments must be made for disabilities, but it's also sensible to help yourself as well.

I was able to order my coffee from a Costa machine using a QR code on the screen to link it up to my phone.

That same technology could be applied to TVM to avoid touching the screen.

 

[Haywain]

I was able to order my coffee from a Costa machine using a QR code on the screen to link it up to my phone.

That same technology could be applied to TVM to avoid touching the screen.

I really can’t see the point in enabling a TVM to be operated through a phone interface when a ticket can be purchased on a phone.

 

[Wallsendmag]

I really can’t see the point in enabling a TVM to be operated through a phone interface when a ticket can be purchased on a phone.

You're not the only one but it has been suggested.

 

[Qwerty133]

Simply allowing a phone screen to operate a TVM seems pointless but there may be small benefits in some areas in allowing purchases to transfer from the app to a TVM at the payment stage (such as where a cash payment is desired) in order to speed up the time people need to spend at the TVM.

 

[Vespa]

I really can’t see the point in enabling a TVM to be operated through a phone interface when a ticket can be purchased on a phone.

You would have the option of it on your phone or printed in physical form.

 

[Bletchleyite]

You would have the option of it on your phone or printed in physical form.

You can - order it on your phone for ToD collection then collect it. I guess what you're after is doing that without touching the TVM's keypad, though? And ToD will be on its way out in fairly short order, I'd think.

 

[Vespa]

You can - order it on your phone for ToD collection then collect it. I guess what you're after is doing that without touching the TVM's keypad, though? And ToD will be on its way out in fairly short order, I'd think.

The point I'm after is that the OP can use his phone without touching the screen to print off tickets in the ticket vending machie, I'm not talking about ticket collection as that's a different thing, ordering it on your phone collect would involve touching the screen to collect from a machine.

The OP said he couldn't touch the screen because of his OCD and his disabled railcard wasn't accepted.

So back to the original point, there must be a disabled transport advocate group that can advise on how to claim and educate the ticket staff, the power of social media is strong, if he post up his experience in YouTube and involve the media its amazing how quick companies act to prevent bad PR.

I prefer to call complaints office "road block department" they are designed to mitigate and fob off complainants while avoiding paying out if they can.

Edit: just realised my post has been moved from the original thread on "disabled card refused" and OCD on cleanliness.

 

[SteveM70]

Simply allowing a phone screen to operate a TVM seems pointless but there may be small benefits in some areas in allowing purchases to transfer from the app to a TVM at the payment stage (such as where a cash payment is desired) in order to speed up the time people need to spend at the TVM.

Very few TVMs accept cash, certainly up here in Northernland.