185
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- 29 Aug 2010
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- 4,988
and the 'customer service' risk of passengers being delayed, missing connections etc
I would say the whole process took a matter of just 20-30 seconds with a brake test, however, if late, we'd generally open the doors & re-shut first. Most passengers understood, and the majority of passengers on the platform, bizarrely for commuters - stood back and waited patiently during coupling up - keen to keep out of the way and avoid delaying the train. Any 'sheep' who wandered forward usually got shouted at by their fellow passengers.