I think SGI was probably one of the biggest cowboys in West Yorkshire.
They seemed to remove a lot of their seats from buses, to get around their restricted licence they had I think.
They seemed to try and make new routes every other week, with the most ridiculous timetables, and they was extremely unreliable for the few passengers they did have.
They tried to compete with Arriva on a lot of their routes but failed miserably even turning up unannounced at Schools, to do school work.
I also think Metro may have banned the use of their products on their routes as well? Their website was a mess, they was rude if you complained about them.