Cross Country Mobile App & Tickets

Discussion in 'Fares Advice & Policy' started by newmilton, 24 Nov 2011.

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  1. newmilton

    newmilton Member

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    Has anyone used the new Cross-Country mobile app to buy tickets? And if you used the mobiticket/phone ticket what was your experience of how it worked?

    (Still feel reassured by little bits of cardboard in my wallet, myself).

    Many thanks.
     
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  3. 222007

    222007 Member

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    Had someone show me one the other week seems secure enough however if your phone dies or gets stolen then its game over
     
  4. SouthStand

    SouthStand Member

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    The previous incarnation was better. There's no way to show future departures from a selected station like there was before.
     
  5. TCDD

    TCDD Member

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    Used it for a simple Staines - Brentford return. Nice and easy to use and no booking fee, but not the ideal option for getting train times. For timetable info I much prefer the 'Rail Planner', but I wouldn't buy tickets on it!
     
    Last edited: 24 Nov 2011
  6. shinkansen1966

    shinkansen1966 Established Member

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    Do not use the cross-country app to buy tickets.

    As I have found out with the Chiltern Railways app, if you buy a ticket on the app, and your phone is then lost, damaged or stolen you cannot get a replacement ticket.
    Thread here: http://www.railforums.co.uk/showthread.php?t=52712&highlight=m-ticket

    Chiltern Railways and Cross country are both owned by Deutsche Bahn state railways and both use the same Masabi software.

    Stick to paper tickets.
     
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