The loo's on the XC Voyagers are terrible, they smell and have awful hand dryers the take ages to actually dry your hands. What is wrong with paper towels or a roller towel as per FGW HST's?
Why do they all have to be disabled accessible and take up so much space?
Electronic reservations frequently either don't work at all or display the wrong information, bad move getting rid of the "shop" as the catering trolley takes ages to get through the train if it gets through at all.
Can't get amobile phone signal on the train very often and the built in entertainment system that Virgin used to operate dosen't work anymore on XC services.
Never enough seats or luggage space for long distance routes, should all be 6 -7 cars.
I hope that whoever takes over when the franchise expires makes some significant improvements to the trains used on this route but not holding my breath.