Croydon Tramlink

Discussion in 'Other Public Transport' started by Clip, 3 Nov 2016.

  1. JohnElliott

    JohnElliott Member

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    I happened to buy a paper ticket at the Lebanon Road stop last month and the machine's screen was pretty much unreadable in the sunlight. I wondered then if maintenance was being run down to push everyone onto contactless.
     
  2. rebmcr

    rebmcr Established Member

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    This simply means that, now, Croydon trams function identically to buses, I think?
     
  3. mmh

    mmh Member

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    The Grenoble tram system has, or did ten years ago, the same ticket machines as Croydon and if you chose English language on them thanked you for using Croydon Tramlink...

    https://www.flickr.com/photos/mmhmm/2206881400/ (A picture of the display on a Grenoble tram ticket machine)
     
  4. plcd1

    plcd1 Member

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    Not quite and not yet. From 16 July the tram network will be cashless and the ticket machines will be switched off / removed. On buses the ticket machines are still present and still work and allow you to check your balance if you ask the driver. Another difference is that buses offer a "one last ride" facility which permits people to go into a negative balance if their card balance is less than £1.50. The bus ETM prints a receipt when balances go negative. TfL have refused to offer the same facility on Tramlink so it will be perfectly possible for people to get stuck even if they have a positive card balance. Their position is that passengers must be provided with a receipt and there will be no facility to do this at Tramlink stops. I'm not really convinced by this - you just need a warning beep and different display to help passengers.

    Worse I happened to check how many Oyster Ticket Stops there were in reasonable proximity to the New Addington line. The answer is virtually none from Lebanon Road all the way to New Addington. There is one within some walking distance of Fieldway. It looks to me to be far too easy for people to be unable to top up Oyster cards. Presumably people cope somehow today but if they're regular users they may have some form of pass or auto top-up. The lack of any fall back isn't great to be honest. It will be irregular or occasional users who'll be caught out.
     
  5. transmanche

    transmanche Established Member

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    There's also the ability to top-up your card by using the Oyster app - albeit with a delay of up to 30 mins. Or using a contactless card.
     
  6. Adlington

    Adlington Member

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    According to the TfL "Fewer than 66 paper tickets a day are bought across the entire Tram network"
     
  7. rebmcr

    rebmcr Established Member

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    Can you activate an online top-up away from a gateline? (I.e. aboard a bus, or on a tram platform).
     
  8. kev1974

    kev1974 Member

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    Topup activation and refund collection definitely works on buses these days, so I imagine it works on tram platforms too
     
  9. transmanche

    transmanche Established Member

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    Yes.
    .
     
  10. jimbo99

    jimbo99 Member

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    Quite an achievment considering the machines won't take the currrent £1 coins, £5 notes or £10 notes. I notice some have been covered up already.
     
  11. spinba11

    spinba11 Member

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    a few months ago I was traveling between city Thameslink and Farringdon when I changed the auto top up amount on my Oyster card, the order was ready by the time I got to St Pancras (5 mins later).
     
  12. paddington

    paddington Member

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    I saw something yesterday that made me very confused about so-called "cashless trams".

    There was a revenue inspection on my tram and as is usually the case, someone was caught.

    The supposed fare evader started to argue with the RPI. I usually don't pay attention to these but I overheard her saying "top up" and possibly "app" and she was trying to show the RPI something on her phone, when the RPI said something completely unexpected: "Do you have £2.60 on you?"

    She got her wallet out and started counting some coins, while he continued checking people's cards. Just as the doors opened at the next stop, the RPI found another fare evader, so motioned him off the tram. The first woman with the coins now in her hand followed them to the door but didn't get off. The RPI didn't pay her any attention from the platform, just staring at the driver's mirror, then the doors closed, so she shrugged and sat back down again.

    This was the information on the platform - can anyone shed some light on what happened?

    x.jpg
     
  13. sprunt

    sprunt Member

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    Is that money really available for them to use? I don't know what the regulations are, but I'd be surprised (and apalled) if that money didn't have to be kept in segregated client money accounts - it isn't theirs!
     
  14. Journeyman

    Journeyman Member

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    The interest is available, though!
     
  15. Kite159

    Kite159 Established Member

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    One problem I can see with the PAYG Oyster Credit Mountain is the inability to track down the owners of some of those oyster cards as they are unregistered. Some of those cards will be in some overseas tourists souvenirs area, some might have been damaged, lost or binned by mistake.

    At one point in the future I can see money from long dormant oyster cards (5 years) being allowed to be released into general funds, otherwise it will keep sitting in a separate account for ever-more, with the small risk of one of those cards suddenly coming back to London.
     

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