FrankieGTH
Member
- Joined
- 25 Jun 2019
- Messages
- 14
Appreciate there is a dedicated Coronavirus sub form, not sure if this should go there however I would like to query delay repay in Coronavrius related scenarios as inevitably life will gradually return back to 'normal' at some point. Reports are emerging of Train stations put crowd-control measures in place and many intercity trains will be reservation only, however I imagine there will be plenty of services that are not reservation only.
On what grounds would passengers able to claim delay repay if...
a) A passenger refuses to board a train as they deem it too full to board without being able to observe social distancing?
b) A passenger is prevented from boarding as station staff deem it too full to board without being able to observe social distancing?
c) A passenger is prevented from boarding as a service is 'reservation only' and the passenger has a flexible ticket?
The BBC report also reads It is also possible that if a service becomes busy early on, then trains will not stop at other destinations along their routes. I presume in the case of a passenger being unable to alight at their destination as the service misses a stop, passengers would be able to claim?
I'm sure there are many other scenarios that I've not included and the questions I pose are a starting point.
On what grounds would passengers able to claim delay repay if...
a) A passenger refuses to board a train as they deem it too full to board without being able to observe social distancing?
b) A passenger is prevented from boarding as station staff deem it too full to board without being able to observe social distancing?
c) A passenger is prevented from boarding as a service is 'reservation only' and the passenger has a flexible ticket?
The BBC report also reads It is also possible that if a service becomes busy early on, then trains will not stop at other destinations along their routes. I presume in the case of a passenger being unable to alight at their destination as the service misses a stop, passengers would be able to claim?
I'm sure there are many other scenarios that I've not included and the questions I pose are a starting point.