kristiang85
Established Member
- Joined
- 23 Jan 2018
- Messages
- 2,656
Interesting debate here, as someone who commutes regularly and suffers delays on a regular basis, I too see there is a line between claiming for services you had no intention to catch and one where your plans had been disrupted, but this may not be as fine as some people suggest.
It is open to interpretation and you have to look at the case of the couple who were fined for claiming almost daily on riduluous journeys which they could not possibly have taken- now that is fraud and quite rightly they were caught (with the evidence of CCTV) at the other end of the scale commuters have to make daily decisions based on the availability of trains, and for that they should be compensated.
I still use the a paper season ticket I’m not convinced that the automatic payment for smart cards is actually efficient enough as it will only account for delays where you have passed through a barrier, something you would not do if your train is delayed and you remain on the concourse (as the operators ask you to do !)
One area where I recon a lot of people miss out is on the 15 - 30 minute delays - I have around 2 a week where I arrive late to the office, most people don’t bother to claim as they see it as effort to do, but doing 5 at a time is not to hard and for me that’s about £15
My regular morning train has been on time TWICE since January 2018. I now keep a spreadsheet, and my average delay for the mornings alone is 10 minutes, although SWR seem quite skilled at making sure trains get into Waterloo within the 15 minutes, even if it means delaying another train that was actually going to be on time (I feel that's usually mine!).
So overall I have an hour or so a week of my time wasted in the mornings alone though not many delay repays (don't get me started on the evenings, but I get different trains every day so it is less easy to keep track of). I 100% claim when I'm entitled out of principle, but I can't be bothered claiming for other times, however I certainly don't begrudge people who might do this. Peoples' time is precious.
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