You may remember my previous thread wondering what would happen to the gentleman who found himself at Wolverhampton after being misdirected to a Liverpool train at Chester.
Well, I have submitted a delay repay for myself for the journey Liverpool Lime Street -> Wolverhampton -> Sandwell, and this has been rejected by WMR as they are saying it was not more than 15 minutes delay (I am donating the delay repay to Samaritans).
I am trying to look on Real Time Trains but only seems to have data from last 7 days.
I travelled at 20:35 on 21/09/2019, and expected to be in Sandwell at 22:34. Due to a broken rail (I think) the trains were delayed/cancelled and I arrived in Sandwell at 22:51 (timed to the display at the station when egressing the train, foot on platform). I know it is only 2 minutes but I would like to dispute this as it is incorrect and I was delayed more than 15 minutes.
Is there any other database to show the delayed trains so that I can show this to them?
Well, I have submitted a delay repay for myself for the journey Liverpool Lime Street -> Wolverhampton -> Sandwell, and this has been rejected by WMR as they are saying it was not more than 15 minutes delay (I am donating the delay repay to Samaritans).
I am trying to look on Real Time Trains but only seems to have data from last 7 days.
I travelled at 20:35 on 21/09/2019, and expected to be in Sandwell at 22:34. Due to a broken rail (I think) the trains were delayed/cancelled and I arrived in Sandwell at 22:51 (timed to the display at the station when egressing the train, foot on platform). I know it is only 2 minutes but I would like to dispute this as it is incorrect and I was delayed more than 15 minutes.
Is there any other database to show the delayed trains so that I can show this to them?