Yesterday I bought an Anytime Return Ticket (NEH to VIR via WAE/WAT), aiming to catch the 0831 arriving VIR at 10:01 changing at WAT for 0920.
However, all the Charing Cross trains were cancelled due to an incident at WAE. Only option became to take the 0843 to Cannon Street and then get off at London Bridge and walk from London Bridge to Waterloo (~25mins). I arrived at Waterloo at 09:46 including the walk. I caught the 09:50 and arrived VIR at 10:31.
Overall I was exactly 30mins late. Does this qualify for Delay Repay? If so, it it a cancellation (0831 cancelled) or delayed to final destination by 30mins.. I didn't get to Waterloo East at all by rail, I walked. My intension wasn't to get off at London bridge.
Thanks
However, all the Charing Cross trains were cancelled due to an incident at WAE. Only option became to take the 0843 to Cannon Street and then get off at London Bridge and walk from London Bridge to Waterloo (~25mins). I arrived at Waterloo at 09:46 including the walk. I caught the 09:50 and arrived VIR at 10:31.
Overall I was exactly 30mins late. Does this qualify for Delay Repay? If so, it it a cancellation (0831 cancelled) or delayed to final destination by 30mins.. I didn't get to Waterloo East at all by rail, I walked. My intension wasn't to get off at London bridge.
Thanks