I've never claimed Delay Repay in the past for 3 good reasons:
1. Rarely delayed
2. Longer journeys are usually on Free Passes (!)
3. Shorter journeys are on PT & it seems churlish.
However, having suffered 2 recent delays - Virgin following trackside fire at Crewe and LM following ... ahem! WCRC ... I've sent off two forms.
Will I receive cheques or vouchers?
If vouchers do they come in denominations or will they be for the precise value?
TIA
1. Rarely delayed
2. Longer journeys are usually on Free Passes (!)
3. Shorter journeys are on PT & it seems churlish.
However, having suffered 2 recent delays - Virgin following trackside fire at Crewe and LM following ... ahem! WCRC ... I've sent off two forms.
Will I receive cheques or vouchers?
If vouchers do they come in denominations or will they be for the precise value?
TIA