SickyNicky
Verified Rep - FastJP
but technically due to the timing wasn't valid at Paddington.
I assume you mean WAS valid?
but technically due to the timing wasn't valid at Paddington.
I assume you mean WAS valid?
Paddington are ****holes as regards tickets.
I was going to Cardiff via Newark a few years ago and holding a ticket that was valid for the complete journey, but technically due to the timing wasn't valid at Paddington. (The ticket wouldn't have been if it was Paddington to Cardiff, but because it was a ticket Newark to Cardiff, it was.)
The amount of books and phone calls they had to go through just to confirm this was unbelievable, they were so looking for an excuse to say that the ticket was invalid.
But they did look it up, and you were allowed to travel? So what's your point?
I think the point is validity code information should be easily available.
Sending out 'goodwill gestures' following complaints isn't enough. If I ever get denied travel again at Paddington when holding a valid ticket I will be suing for breach of contract.
Beg pardon.
Could you elaborate?
[A] money claim for breach of contract is a relatively cheap (free for me as I receive an income related state benefit) process and I'd be prepared as a matter of principle to pursue such a course of action, win, lose or draw.
And yes I'm aware that costs can be awarded against me if I lose.
Would have to be secretly recorded with concealed equipment. Not something I have.
Poking a camera in the face of rail staff you are in dispute with is a quick route to being escorted off the premises or even arrested.