londonteacher
Member
- Joined
- 10 Aug 2018
- Messages
- 662
Hi all,
So my Railcard expired yesterday and on the 26th of July, I renewed it. I went today to add my railcard to the app before my journey to Liverpool. The pictures below clearly show that I have a valid railcard because of the expiry date and I have the email to prove the purchase.
Picture shows Railcard added to iOS app but the information is missing.
I have also added the railcard to my Samsung S20 Ultra and it says that it has been added but the card will not show in the app.
What should I do? I don't want to receive a penalty fare as I have a valid ticket and a valid railcard. Should i go to the ticket office at Euston and speak to a member of staff and then contact Railcard?
Thanks!
So my Railcard expired yesterday and on the 26th of July, I renewed it. I went today to add my railcard to the app before my journey to Liverpool. The pictures below clearly show that I have a valid railcard because of the expiry date and I have the email to prove the purchase.
Picture shows Railcard added to iOS app but the information is missing.
I have also added the railcard to my Samsung S20 Ultra and it says that it has been added but the card will not show in the app.
What should I do? I don't want to receive a penalty fare as I have a valid ticket and a valid railcard. Should i go to the ticket office at Euston and speak to a member of staff and then contact Railcard?
Thanks!
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