Not sure I'm going to put the claim in anyway but this does happen to me quite regularly and it's becoming annoying! Last Friday I traveled to Cowes West from Clapham Junction. The ticket is for the whole journey and I caught the 11:12 which is timetabled to arrive at Southampton at 12:21 in time for the bus connection at 12:30 for the 12:45 Red Jet service.
The train was 10 minutes late, meaning I missed the bus and hence the ferry. I therefore had to wait for the 13:45 ferry and arrived one hour late. Is delay repay applicable?
The train was 10 minutes late, meaning I missed the bus and hence the ferry. I therefore had to wait for the 13:45 ferry and arrived one hour late. Is delay repay applicable?