Do I have a valid delay repay claim?

[SAPhil]

Not sure I'm going to put the claim in anyway but this does happen to me quite regularly and it's becoming annoying! Last Friday I traveled to Cowes West from Clapham Junction. The ticket is for the whole journey and I caught the 11:12 which is timetabled to arrive at Southampton at 12:21 in time for the bus connection at 12:30 for the 12:45 Red Jet service.
The train was 10 minutes late, meaning I missed the bus and hence the ferry. I therefore had to wait for the 13:45 ferry and arrived one hour late. Is delay repay applicable?

 

[ForTheLoveOf]

Not sure I'm going to put the claim in anyway but this does happen to me quite regularly and it's becoming annoying! Last Friday I traveled to Cowes West from Clapham Junction. The ticket is for the whole journey and I caught the 11:12 which is timetabled to arrive at Southampton at 12:21 in time for the bus connection at 12:30 for the 12:45 Red Jet service.
The train was 10 minutes late, meaning I missed the bus and hence the ferry. I therefore had to wait for the 13:45 ferry and arrived one hour late. Is delay repay applicable?

I see no reason you're not entitled to normal Delay Repay.

 

[MikeWh]

SWR, or was it SWT at the time, paid delay repay with no quibbles when issues at Guildford caused me to miss an hourly ferry from Portsmouth. Ticket was through to Shanklin.

 

[SAPhil]

Just to update this thread, I did put a claim in that was rejected. I appealed and this was also rejected. I then emailed customer services including a screenshot of the travel itinerary copied from the national rail site and eventually received both a reply accepting that the claim was valid and a refund of £19.05 . I wouldn't have known to do this without having read advice on these forums, so thank you all very much!