Some intersting things in the TFW Rail FAQ
Q. What happens if the train you want is full?
In cases of major delays or disruption, rail replacement buses should continue to be used. Supplementary transport provision should be provided, where possible, if demand exceeds the capacity provided to ensure passengers can complete their essential travel.
But not for a trip to Barry presumably.
Q. What happens if the last service of the day is full?
If you are unable to board the last service of the day because you think it’s not safe and your journey is essential, we will arrange alternative transport for you if you hold a valid ticket.
You can request alternative transport by:
Contacting TfW via Help Point
Call 03333 212202 by phone
Ask the conductor on the last service or station staff to arrange alternative transport for you.
I wonder if trying to get home is "essential", or you are supposed to prove that the outward trip was suitably non-frivolous in order to take advantage of this?
This next one is a bit odd, and I suspect it's supposed to refer to accessibility issues, not all passengers in general:
Q. What if we can't Social Distance on your services?
Due to diminished seating opportunities within carriages resultant from C19 social distancing we will provide and increasingly offer alternative transport (Accessible taxis)
Q. What happens if the train you want is full?
In cases of major delays or disruption, rail replacement buses should continue to be used. Supplementary transport provision should be provided, where possible, if demand exceeds the capacity provided to ensure passengers can complete their essential travel.
But not for a trip to Barry presumably.
Q. What happens if the last service of the day is full?
If you are unable to board the last service of the day because you think it’s not safe and your journey is essential, we will arrange alternative transport for you if you hold a valid ticket.
You can request alternative transport by:
Contacting TfW via Help Point
Call 03333 212202 by phone
Ask the conductor on the last service or station staff to arrange alternative transport for you.
I wonder if trying to get home is "essential", or you are supposed to prove that the outward trip was suitably non-frivolous in order to take advantage of this?
This next one is a bit odd, and I suspect it's supposed to refer to accessibility issues, not all passengers in general:
Q. What if we can't Social Distance on your services?
Due to diminished seating opportunities within carriages resultant from C19 social distancing we will provide and increasingly offer alternative transport (Accessible taxis)