Do TOCs inform their staff when another franchise changes owners?

Discussion in 'UK Railway Discussion' started by user1234, 16 Jan 2019.

  1. user1234

    user1234 Member

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    But why would he say it deliberately? Surely it was just a mistake?
     
  2. headshot119

    headshot119 Established Member

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    Staff still announce Carlisle as "Carlisle Citadel" which I'm fairly sure is deliberate. Though I do prefer the term myself!
     
  3. DarloRich

    DarloRich Veteran Member

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    I have done it when answering the phone after the company I worked for merged. I did it when i moved department internal. It is natural. It really isn't a biggie.
     
  4. pdeaves

    pdeaves Established Member

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    Not 'a stuff' as such:
    About a fortnight ago a couple I know used the Caledonian sleeper. They were not particularly impressed with the experience (old rolling stock, no grumbles about customer service) and went on and on and on about Scotrail. They insisted that the sleeper is now run by Scotrail because, it turned out, that's what it said on the side of the carriage. So, some people do notice, though in this case it could be seen as a ploy by Caledonian Sleepers to direct unwanted attention elsewhere!
     

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